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1.8 Based on 391 reviews
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  • Customers like
    • Low prices 33
    • Free shipping 27
    • Product 8
  • Customers don't like
    • Customer service 38
    • Poor support 32
    • No way to contact them 31

I am a costumer from aliexpress. On the 11th of August i contacted the helpdesk because i had no access to my account on aliexpress, i could only log in.I spoke to Miles and he told me there was an IT issue and it would soon be solved. On the 14th i still had no access to my account i contacted the helpdesk again and spoke to VK, she told me my account was deactivated for security reasons, but as a valued costumer, she would sent an email to get... Read more

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This seller sells non-working watches. Closes store about every two months to cover tracks. Beware of this slant eyed scammer. Watches do not work. Watches do not work. Watches do not work. Watches do not work. This seller sells non-working watches. Closes store about every two months to cover tracks. Beware of this slant eyed scammer. Watches do not work. Watches do not work. Watches do not work. Watches do not work. This seller sells... Read more

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I've bought a lot of items in aliexpress, but not every one arrived. I opened disputes for the missing items and the sellers agreed, but aliexpress just won't refund the money. All the refunds are "processing". The oldest one is from a year ago. Every time I contacte them via chat they seem very sorry and say tehy will solve it at once. I stopped buying, but I am still waiting for several items because every one of them takes from 4 to 6 months... Read more

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I purchased 2 Diamond Supply Company shirts from Alliexpress, or a contracted Alliexpress company/affiliate, and it was merely a Hanes t-shirt with the "Diamond" logo silk-screened on the front of it! I could have created that myself for even less than what I paid! I disputed the claim, which is Alliexpress method of requesting a refund and the Seller refused to negotiate/refund saying only "my shirt is good". Fortunately the shirts were not... Read more

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i have tried and tried to get my refund back from this company Please don't buy from them anything from overseas in China stores the sellers don't speak very good english and don't want you to return the items and they don't want to refund your money back to your credit card I have tried for months to get my refund back on some wigs that i purchase back in May this year here it is almost Sept 2016 and still have not received my refund yet...So... Read more

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After purchasing products 4 days ago, which I probably wont get for weeks., I attempted 2 days ago to make another purchase. all the purchases were closed and now you want me to give up my personal identity to you scammers. You say it is a security issue, the only issue here is you want for some reason to have a file on me for your own devious reasons. My bank approved the transactions to you scammers and I remind you, I am the one taking all... Read more

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Bought a phone which is faulty e mailed them numerous times but keep sending same reply back get it fixed by your local store well it's faulty you need to sort it out but they won't awful customer service I only bought it as someone advertised it on uk hot deals and it went hot what mistake never but of them again

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Aliexpress stole $490.12 from me and i canceled my order they never returned my money

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Hello Aliexpress i havent done anything shady with my account only that sometimes when i shop the shipping to my country is expensive to i try to send it to my friends in the us or uk so that they bring it to me and ever since then anytime i try to shop it says 'order cannot be processed due to recent account actibitoes' or 'order closed due to security reasons' it really *** me off

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I attempted to make a purchase on AliExpress. Once the order was processed, they contacted me via e-mail stating that they have my order on hold due to security reasons. I contacted them and inquired on the hold. Online they have an "appeals process" asking for a copy of my SS card, ID and credit card. I expressed my concern and they stated it was my bank that placed a hold on my account. I contacted by bank, who stated that they had not placed... Read more

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