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Today I am very unhappy with Aliexpress. I have been a customer for about 6 years now, ordering on a monthly basis. Currently I have a couple of disputes running due to not receiving my orders before the dead line. Yesterday I receive a mail from Ali saying my account...
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Anonymous
Lucinda

I tried sending a mail to Aliexpress using support@aliexpress.com but mail returns undelivered.

2.1
#1099607
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I have purchased several items through AliExpress that included toys, electronics, and 3D printers. Whenever there had been an issue the company has backed the seller and not honored their guarantee. The first issue that I had was a 3D printer that I purchased. The...
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2.0
#1095966
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I've ordered 2 ratchet tools, which never came. They were last seen at the Swiss border. Swiss post told me the sender must start an inquiry, which he never did, telling me lies and suggesting to open a dispute; which I have done but AE decided it's "my fault" not...
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1.6
I liked
  • Price
I didn't like
  • No product received
#1092840
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Aliexpress - Electronic product is damaged, does't work. Will not replace
1/1

Aliexpress - Electronic product is damaged, does't work. Will not replace

Aliexpress
#1097897
1.0
Details
Ying Qi is the wholesaler. Garlic fermenting machine purchased, damaged in shipping, does not work! Ali Express claims to be helping me by insisting that the seller contact me. That it all they will do. The seller is not responding. Do not order anything through Ali Express as theee is no product guarantee!!!
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Advertised vs Delivered
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

Aliexpress - I cannot log in to confirm I received my package

Aliexpress
#1097349
Cannot log in to confirm that I received package
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Aliexpress - No refund No hair

Aliexpress
#1091526
Ordered hair from Ali express try to get a refund but they said the hair was not the way I received it and they said they would ship the hair back to me I bought the hair in February and have yet to receive the hair or refund. 82248477875950
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Aliexpress - Delivery not received

Aliexpress
#1085733
1.0
Details
I have ordered clothes on September 2016 . I have made the payment online but I haven't received the deliver I asked them for refund they are not doin it Kindly take strict action against them
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Delivery Service
I bought a beautiful wedding dress off of this site. But when it got delivered unfortunately the dress did not fit and one of the jewels was missing. There were pink marker stains on the front of the dress where it looked like they marked it to pin it or something....
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2.4
Product
I didn't like
  • Company is a fraud
  • Customer service
#1091195
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PLEASE HELP!!! Order Number: 85188300941909 Product purchased: DIGIPROG III 3 OBD Version Odometer Correction Tool Digiprog III Main Unit ONLY Digiprog3 Mileage Programmer OBD2 ST01 ST04 Cable Store name : OBDOBD2 Electronic Tech Co., Ltd Date of incident: 17/08/2017...
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1.0
I didn't like
  • Unhelpful customer service
  • Very dissapointed
#1091111
Reply to reviews
WenZhou Car Elife Store I ordered a Car trunk lid lifting device spring for Cadillac XTS SRX ATS CTS/Renault Koleos Fluenec Latitude order number:83554908457838 in April 2017. I contacted this supplier so many time before and after the DISPUTE TIME OUT, they told me...
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#1090578
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I do not have any option to give negative rating else I would have given -5 to AliExpress. They are super fraud in online business. Initially they will try to gain your confidence and later on along with their seller they will snatch your money. When you open...
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1.0
I liked
  • Worse
I didn't like
  • Way they treat customers
#1090377
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Aliexpress - Customer service is horrible.
Aliexpress - Customer service is horrible.
I ordered Par 56 led swimming pool lights. They started leaking within a few days of installation. The seller warranty is for 2 years. The seller does not respond to my messages. AliExpress customer service is only concerned about whether you received the order or not....
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1.2
Product
#1089628
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There's no online customer service available. The links are there, but they don't work. 2 different phone numbers found through a Google search, but neither work for aliexpress 866 610 6338 is for peoplemedia.com, and 408 748 1200 is a non working number. There's no...
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I didn't like
  • Customer service
#1087524
Reply to reviews
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress - Poor quality workmanship
Aliexpress AliExpress Contacts & Information Posted: Aug 12, 2017 by wizardlizard custom electric guitar Complaint Rating: 0 % with 0 votes the store is DK factory direct.. the seller is Qin Shuli the guitar was sent to me with damage & faults .. obviously made at the...
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1.0
Product
#1086654
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