Lev K Yyl

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| map-marker Parla, Madrid

*** lousy aliexpress

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I have ten orders each of which returned to venders and theyre not going to refund me claiming that they never received them I never received what Ive paid for and aliexpress account wont let me to open a dispute one and the only of my order Ive received is defected and Im unable to contact the vender on venders websitemsg is opted out the digital help a stupid robot which programmed to go thru options put you in the loop and frustrates you to give up
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Loss:
$83
Pros:
  • No comments
Cons:
  • No comments

Preferred solution: Full refund

User's recommendation: provide reachable customer service the phone number which I’ve tried is even worst than the robot tells you go to your account to resolve the problems

Anonymous
map-marker Port Elizabeth, Eastern Cape

Lost prcel

There's an order I never got. Phoned post office several times. Don't even have track number. I would appreciate your assistance in this regard
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chris o Imb

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Verified Reviewer
| map-marker Adelaide Cbd, South Australia

Canio crap shipping

Not getting packages delivered 4 times now not turning up wasted time then you have to go and repurchase all packages sent thru Canio standard shipping what a farce!
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Peter A Sjj

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Verified Reviewer

Order not received and they say been received and canceled which is not the issue. I need my products

Please fix issue asap headlight assembly 2 right and left look wonderful on picture but yet to see them
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Loss:
$520

Preferred solution: Deliver product or service ordered

Michaeljay U

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Verified Reviewer

Accidentally press the confirm received even I didn’t receive my order

I accidentally press the confirmed receive item even wasnt receive yet..please continue to ship my item
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Preferred solution: Deliver product or service ordered

Cordula L

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Verified Reviewer
| map-marker Hamburg, Free And Hanseatic City Of Hamburg

The refund for my dress that didn’t arrive

Can I please have my money back for the dress that didn't arrive at my house. DHL said that the dress would be returned to the company. The change is 15.82
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Gitte H

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Verified Reviewer

Flere manglende varer der er betalt

Jeg har op til flere varer der aldrig er kommet. 1 mdr overtid. De bliverved med at ligge 1 uge på. Trods gentagende klager sker der intet. UNDER AL KRITIK. ROBOT KUNDESERVICE. KØB ALDRIG FOR MERE END DU HAR RÅD TIL AT MISTE. . KØB INTET DERFRA FIND EN ANDEN APP.
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Loss:
$12
Cons:
  • Ingen penge retur v manglende varer

Preferred solution: Full refund

User's recommendation: Køb intet find en anden app

rochelle b Fdu

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Verified Reviewer
| map-marker Redmond, Washington

Ask for refund

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I asked him for a refund. I still haven't got my refund. I've received an item from them. And I told them if they send me a label of return label. I will send that item back the customer service is rude. There is no help. When they ask you to go on their site and press for refund. There is none it's like i'm blocked I contacted them 1on 1 I also contacted them through their service I paid a $102 and I want my money back. It look the one shell item to come a month. And they say that the product would be within 7 to 10 business days
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User's recommendation: Do not shop at this comhoney. No matter how and what they say is false advertisement.

Cherie W Lka

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I would to return an item for a return

Aliexpress - I would to return an item for a return
Aliexpress - I would to return an item for a return - Image 2
I purchased a Marilyn Monroe Handbag the bag smells like chemicals. I would like to return the bag. Please send me a return label as soon as possible. I would like a full refund. Thank you
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Pros:
  • Some are honest retailers
Cons:
  • Caution

Preferred solution: Full refund

User's recommendation: Please do not purchase this bag

Anonymous

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Verified Buyer
| map-marker Laurel, Maryland

Dispute on my order

Aliexpress - Dispute on my order
I never received a call, text or email regarding my order. Bad service on your part. I just need an answer regarding my order. I never received my order.
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User's recommendation: A call back or email

Haylee C Xuy

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Verified Reviewer
| map-marker New York, New York

Says order delivered not there

Aliexpress - Says order delivered not there
Mother in law has purchased many items from South Africa to send to us in Southland New Zealand. She has chosen delivery and has provided our address. She now has received mails stating that the items are delivered and ready for collection from the collection point? Why? Where is the collection point
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Loss:
$1000
Pros:
  • We are big fans
  • Alot
Cons:
  • Trying to resolve current issue

Preferred solution: Deliver product or service ordered

Raymond L Kll

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I accidently confirmed my order but it is not even delivered yet.

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Aliexpress - I accidently confirmed my order but it is not even delivered yet.
There was an email saying that the order has been temporarily delayed while in transit due to unforseeable circumstances. This could have happened for a number of reasons: customs clearance, distribution, transit issues, etc, so I went to check the order and accidentally confirmed the package as delivered when it is not even delivered. I tried to refund but the website for refunding is not working. The customer service is very bad.
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Pros:
  • Low prices
Cons:
  • Deliveries not completed

Preferred solution: Deliver product or service ordered

User's recommendation: Don't accidentally confirm your receipt when the order is not even there.

Irving J Ohp

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Verified Reviewer
| map-marker The Bronx, New York

Does not fit too big for a 2022

Aliexpress - Does not fit too big for a 2022
Aliexpress - Does not fit too big for a 2022 - Image 2
Well good day. Chrome piece for Jeep Cherokee 2022 and does not fit. It's a 2014 to 20 2019. Does not fit the 22s. Just want my money back so I can send it back
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User's recommendation: Make it easier for customer service number to talk to somebody to send things back

Precious Qou

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Verified Reviewer
| map-marker New York, New York

I decided to pay for something and they took the money from bank account but on the app it said Payment Pending.

They took +200 Dollars from my account. I Advise that if your buying something from aliexpress double check.
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Cathrine Pbc

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Verified Reviewer
| map-marker Denver, Colorado

My packages hasn't arrived

My package should have been here On time and it wasnt so I would like my money back or I will be sueing
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User's recommendation: Don’t buy from them

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