Kyra T Ngd

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Verified Reviewer
| map-marker Templestowe Lower, Victoria County

Havent recived order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Ordered some perfume over three months ago now and still haven't received my order. I asked for a refund and they said that I had to wait a week for it to be issued.
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User's recommendation: DO NOT SHOP WITH THIS COMPANY

hawa k Uml

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Verified Buyer
|

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Verified Reviewer

AliExpress is a good company they just made a mistake

AliExpress is a good company they just made a mistake
It doesnt work at all and it was not the same as the one we saw online and it doesnt do any good for me. If you guys dont give me my money back Im gonna report the company credit bill. I need the address so I can send it back. I dont have any words to say besides I need my money back from this company.
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Loss:
$29
Pros:
  • Have good items
Cons:
  • No cons

Preferred solution: Full refund

User's recommendation: It’s still a very good company.

Shailendra P Bsz

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Verified Buyer
|

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Verified Reviewer
| map-marker Riyadh, Riyadh Region

No full advice

Aliexpress - No full advice
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Aliexpress - No full advice - Image 3
Aliexpress - No full advice - Image 4
I was not given complete information, after that it was told to take a loan from the bank, till now I have 600 dollars.
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User's recommendation: such a fraud Do not join such fraud site

Alex M Vtd

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Verified Buyer

I bought something

Hi I bought an electric scooter and I asked the seller if he has it in stock. He said yes and then the next day said that he doesnt and is refusing to give my money back. He keeps saying I will send you a different one plus gifts. I told him I dont want anything but my money back for lying to me! I cancel my order and he isnt accepting. Please help! He keeps cancelling my request of cancellation!
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Preferred solution: Full refund

Anonymous
map-marker Jeddah, Mecca Region

I want grab order cancel

my problem is so big sir...i buy products ali express earn commission but im new this platform already i investment my all money and loan bank but always came big amount products plz sir help me cancel my big amount products im not ablity buy this products
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Jean R Grr

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Verified Reviewer

Impossible to find return instructions

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Part sent is wrong for my car even though it was accurate in the description. Id like to return it and get the correct item but its impossible to contact them.
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Loss:
$20

Preferred solution: Full refund

sharon n Rwt

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Verified Buyer
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Verified Reviewer
| map-marker San Jose, California

Charged for order never received

Aliexpress - Charged for order never received
I had uninstalled the app a few days ago and I haven't been ordering for a while until this morning. When reinstalled this app I happened to see items that you charged me for that I never received and did Not order. One in particular for $88.25 and $11.46!! I would love to send you pictures. I Never Received These Items!!
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User's recommendation: Watch out for fraudulent items being charged to your credit card

Brenda I Doc

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Verified Buyer
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Verified Reviewer

They charge me for something they already cancel

Aliexpress - They charge me for something they already cancel
Aliexpress - They charge me for something they already cancel - Image 2
Aliexpress - They charge me for something they already cancel - Image 3
Aliexpress - They charge me for something they already cancel - Image 4
I cancel this order and they still charge me Ive been writing to come back and forth, and they said I want to cancel it and they still charge me
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Loss:
$136

Preferred solution: Full refund

Anonymous
map-marker Louisville, Kentucky

I haven’t got noun of my orders

I havent got noun of my order need refund if you have any questions contact at 502612**** I order clothes toy for my son a shower curtains eyelash and more I havent received any of it
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Anonymous
map-marker Ben Arous, Gouvernorat De Ben Arous

Credit card abuse/unauthorized transaction

hello sir, after four days of communication with your online service I decided to write to you as well, because I have a big problem, $977.17 was charged from my credit card on Saturday at AliExpress London, at the same time a complaint was filed with AliExpress for to stop the order made and in my bank, in contact with your online service, I found information and data on the order that the order was made from another account, not from mine, and the order number, today Wednesday at 10:45 the money was withdrawn from my account, and the transaction has been made, PLEASE BLOCK THE ORDER URGENTLY BECAUSE THERE IS A DISPUTE AND MY MONEY BE RETURNED TO MY ACCOUNT I AM ATTACHING YOU ALL THE DOCUMENTS

if you check in my account, you will see that there is no order with that number, and when you check the order with that number, you will see that it was made by another person, another address, another COUNTRY, ANOTHER CONTINENT!!!

the number of the order that was not made by me is817762****504417

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AHMED E Yob

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Verified Reviewer

MONEY TAKEN FROM MY CARD DOUBLE

Aliexpress - MONEY TAKEN FROM MY CARD DOUBLE
I make the orden for 7 items and money was taken in double ( twice time), please refund the amount of 36.1$
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Loss:
$36
Pros:
  • Double transaction

Preferred solution: Price reduction

Selinet R

Money withdraw

Updated by user Nov 03, 2023

I need a refund never did a purchased

Original review Oct 27, 2023
My name is Selinet I will like to know how you are taking money from my account I never gave permission I need a phone call back asap 856265****
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Loss:
$73

Preferred solution: Full refund

NASAR H Vro

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Verified Reviewer

Order not deliver

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I request for shoes on 1st sepetmber 2023 order and pay the money but up to now i didnt recieve my order.
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Preferred solution: Deliver product or service ordered

Sadre A Bfd

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Verified Reviewer

I not gotten my full refund

items which I have seen in advertising and fake which I have received and I have not received my total amount and my online processing is completed but I have not received my total amount yet . Where I have received my order there seller items are available and seller is not collecting his items but online processing has been completed.

I have sent Sacreenshort which I have completed total processing but total amount is not completed.please give me my total amount.

These seller are faked which I have sent pics of that account and I have sent original pics and faked pics which I have received.Seller don't reply me please solve my problem. Sir until now I have not received full refund and also I purchased 2 tourch 74.80$ but u refund only 11.22$ why

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Loss:
$270

Preferred solution: Full refund

Britt L Gcl

Failed Payments

Your site is the absolute worst site. There is know one to help with any issues! Don't recommend.. how are we supposed to resolve problems when there is no out to resolve them?
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Preferred solution: Apology

User's recommendation: Don't recommend

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