Aliexpress
Reviews and Complaints
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Verified ReviewerOrder not deliver
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI not gotten my full refund
items which I have seen in advertising and fake which I have received and I have not received my total amount and my online processing is completed but I have not received my total amount yet . Where I have received my order there seller items are available and seller is not collecting his items but online processing has been completed.
I have sent Sacreenshort which I have completed total processing but total amount is not completed.please give me my total amount.
These seller are faked which I have sent pics of that account and I have sent original pics and faked pics which I have received.Seller don't reply me please solve my problem. Sir until now I have not received full refund and also I purchased 2 tourch 74.80$ but u refund only 11.22$ why
Preferred solution: Full refund
Failed Payments
Preferred solution: Apology
User's recommendation: Don't recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA supplier about drop shipping
Preferred solution: A supplier for drop shipping
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vancouver, British ColumbiaGot charged twice for shipping fee
Didn't get refund regarding item that is if inadequate quality
User's recommendation: I still recommend buying from legit Aliexpress sellers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDisputa
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharges to my card I did not do
Preferred solution: Full refund
User's recommendation: Watch out for theives
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSeller refusing refund no customer support
- Cheap
- No customer service support
Preferred solution: Full refund
User's recommendation: Don’t go there unless you won’t want a refund , no humans to speak to for advice
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExtreme Delay in Delivery
Preferred solution: Deliver product or service ordered
User's recommendation: Dont Trust
Problems ordering
User's recommendation: No customer support
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Colombo, Colombo DistrictUn authorised transaction
No solve it yet. I want to refund my money
User's recommendation: Be very careful when doing online transactions. Do not let your bank card details fall into the hands of others.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI didn't get my refund
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Samara, Volga Federal District: Order 816384****097224 wrong front mats
- If the order came correctly and maybe a week sooner this weekend
- It would be a place haywood order like i do amazon
- Never got the right orderl
- Denied the existence of my order
- Even though i showed them the order confirmation number
Preferred solution: Full refund
User's recommendation: I recommend that they except accountability, even if it’s a fake company using their information because the email that I responded to an was sent was from them
Unauthorized charge
Now i wrote my valid complaint everywhere on their website everywhere that I could find. Then my complaint got recognized(finally) and
Now, their decision is in my favor--and they found to refund my $11.??, the entire cost of the items. BUT...now, I am waiting for an email telling me I have been refunded.
So...this $11.?? return/complaint (a very simple "you sent me the WRONG item") took hours and hours of my time. I learned that AliExpress is honest and fair, IF you have the stamina to keep going with your complaint!
And~~ 1)that order shipments,2) going through the return process, and 3)getting your refund ALL TAKE A LONGTIME. Stick with it and 4) customer care in person is
either non-existing or very well hidden so most people probably "give up" with the return which saves the company $$$$$!!!
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