Chika M Nvo

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Verified Buyer

I'm calling because of my refund money

Aliexpress - I'm calling because of my refund money
Aliexpress - I'm calling because of my refund money - Image 2
I need my money back because I didn't get the good and is more than one month. I have spoken with the seller and they said Aillexprss is going to refund the money back Pls I need my refund Thanks
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Preferred solution: Full refund

Shirley A Rqq

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This company steals money from you.

Aliexpress - This company steals money from you.
Aliexpress - This company steals money from you. - Image 2
Aliexpress - This company steals money from you. - Image 3
Ordered items come with 3 pieces. I only received 1. Tried contacting seller but not reachable and I emailed aliexpress 3x and got no reply. They have no good communication system and they mislead and lie about what you purchased!
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Loss:
$30
Cons:
  • Are thieves

Preferred solution: Price reduction

User's recommendation: Don't bother

Anonymous
map-marker Kingston, Kingston

I'm about to purchase some items which when added by becomes to $30+ but on your site, it adds up to be $69.93 that's twice the actual cost so I can't check out.

Aliexpress - I'm about to purchase some items which when added by becomes to $30+ but on your...
Why should your costing be twice the amount the actually cost? Please check your checking method so this error will not re-occur. I need to check out so please attend to this as soon as possible (ASAP)
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Exa Dnb

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| map-marker Montgomery, Alabama

I have not received my package after saying delivered

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Aliexpress - I have not received my package after saying delivered
I dont have my order , its a 28 inch lace front human hair I paid 120 , I dont if yall misplaced my package or what , I just want my money back please, I dont no issues
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User's recommendation: Nothing wrong they just misplaced my order

Lafeer L

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| map-marker New York, New York

Wrong sent tracking number

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Aliexpress - Wrong sent tracking number
Please check track order number .send right tracking number. Or please sent my money.parcel not come. You sent track order number 40723**** another costumer parcel.
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Loss:
$108
Pros:
  • Very cheap things
Cons:
  • Why sent incorrect track older number

Preferred solution: Full refund

User's recommendation: Please help me

Anonymous
map-marker Perth, Western Australia

I have not received a receipt for my payment

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Aliexpress - I have not received a receipt for my payment
I have not got emails that I paid money last night for a pink panther suit. That is why I am worried Aliexpress is a scam. Please confirm that you received my order & that I r proceeding it asap. Thanks
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Ned T Tpf

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Verified Reviewer

Refund issue

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Aliexpress - Refund issue
Aliexpress - Refund issue - Image 2
Hi I ordered about 20 items, they have arrived in a big package, and it did not contain 6 items. I applied for not receiving, but it rejected because the package received. I Dont know how to prove it, I wanted to give them to my family as a Christmas gift. They all were gifts. Your agent said I should Re apply for receiving and not complete, but I don't know why the re apply Dont work on my page. Your agent did it, and received an email that my request rejected. What should I do? I am disappointed with my purchase. I lost money and no goods. Orders number that not received :
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Loss:
$80

Preferred solution: Full refund

User's recommendation: Order separately from aliexpress, they send you the whole items, and if one of them missed, they don't take responsibility for it.

Elena B Zqs

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Order paid not received

Aliexpress - Order paid not received
On March 6th 2024 I made an order,paid ,registered on March 9th 2024 in my bank account with card 4140**** , 13.07USD; REF: 000NVPO240693vh6.When I made the order,I was logged in Facebook.I looked for my order in my account after the payment but I didn't find my order.You can verify my payment.I haven't reveived my ordet yet.
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Loss:
$13
Pros:
  • Untill now only pros but from now i dont know
Cons:
  • There always gonna be no communication nobody to talk to help resolve

Preferred solution: Full refund

User's recommendation: Verify your order carefully after the payment!

Resolved
Frank O Nxm

Resolved: I try to call the contact but no response

Aliexpress - I try to call the contact but no response
Updated by user Jan 15, 2024

Company fixed the issue and I have been provided with apology. They sent me the documents which I needed

Original review Jan 08, 2024
I bought an electronic scooter and the item has no papers , so i couldn't register it and without registration i can't drive it. So i have been chatting with the service center for more than 4 days now but they are not doing anything about it.
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User's recommendation: With what I am experiencing now I cannot recommend anyone

Adel H Aaj

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| map-marker Pedro Escobedo, Querétaro

I received damage box

Aliexpress - I received damage box
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Aliexpress - I received damage box - Image 3
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Aliexpress - I received damage box - Image 6
My name {{Redacted}} my order ID817695****042773 the box was damaged I wasn't home when the box delivered, when I tried to move I heard loss of parts or items in the box I didn't open the box yet, but you can tell it is damaged
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Loss:
$217

Preferred solution: Full refund

User's recommendation: Not now antes the problem solved

Jerid M

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They are basically calling me a liar saying I’m received my package when I never did

Aliexpress - They are basically calling me a liar saying I’m received my package when I never did
Aliexpress - They are basically calling me a liar saying I’m received my package when I... - Image 2
Aliexpress - They are basically calling me a liar saying I’m received my package when I... - Image 3
Aliexpress - They are basically calling me a liar saying I’m received my package when I... - Image 4
Tracking number is saying delivered but know one can remember who delivered it Im over it . I will never order from there again even AliExpress said there r not refunding me not enough evidence
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Loss:
$58

Preferred solution: Full refund

User's recommendation: Yeah put a camera up

Angela C Lak

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| map-marker Tuscaloosa, Alabama

Not delivered to correct address

Aliexpress - Not delivered to correct address
Aliexpress - Not delivered to correct address - Image 2
No llego mi paquete dados esta entregado pero la terribleCción No es correctoa. Dice que lo delvieron pero no se a donde. Quisiertener yonformación de los siguientes números de pista 420354****612903****560000****2423 420354****144902****587453**** 420354****144902****587453****
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Sead A

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Verified Reviewer

Nož narocen

Aliexpress - Nož narocen
Naročil sem 2 noža ampak sem dobil samo 1 nož in zdaj želim nazaj denar kar sem plačal za 2 noža. Tisto je kršitev kar delate.
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Loss:
$9
Cons:
  • Goljufija

Preferred solution: Full refund

Resolved
Veleria Gss

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| map-marker Dhahran, Ash Sharqiyah Province

Resolved: I have not received my order yet.

Aliexpress - I have not received my order yet.
Not received my order. The application shows that it has been delivered. Why? When can receive it? It will get or not .
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User's recommendation: Nothing. Please send my order

Imtiaz H Pcj

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Verified Reviewer

They charged my cash from card,But i dont know How is this happened.

Aliexpress - They charged my cash from card,But i dont know How is this happened.
Suddenly i woke up in the morning. I saw my bank account. In transactions Ali express charged 45 pounds from my account. But i dont know even what i ordered
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Loss:
$45

Preferred solution: Full refund

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