Aliexpress
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo discuss my order
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnable to return goods without a return address.
- I want what i paid for
- Finaley resolved the issue
- Even if the product is faulty manufacture you pay
- Using the dispute system is difficult and sometimes unresponsive
- Heavy products are expensive to return and you pay
Preferred solution: Full refund
User's recommendation: Don't use AliExpress as you have no way of contacting them!!!
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerKanpur
- When will i recieve my order
- No way to connect to a live person to get information
Preferred solution: Deliver product or service ordered
My card is not working
- Prices
- Shipping
- Long wait
Preferred solution: Be able to make my purchases without any problems
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wichita, KansasRefund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAliexpress is losing respect on themselves
- Cons is nobody to talk to when there is a issue
Preferred solution: Full refund
User's recommendation: Lets speak up and out.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerA FRAUD
- Products are available and are a lot cheaper
- Zero way of getting in touch with them
- No email whatsover
- Account not loading to verify id
Preferred solution: Full refund
User's recommendation: We as customers, deserve some respect by these people
Didn't receive an order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want a refund
- Good price
- Available and different items
- Late delivery
Preferred solution: Full refund
Return Issue
- Nice price
- Refund
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSome sellers asking for extra shipping fees after payment is done
- Cheap shipping nice prices
- Cost of transport
- Takes too long
Preferred solution: Deliver product or service ordered
User's recommendation: Don't pay for extra shipping fees
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDispute
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Paris, Ile-De-FranceFraud
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturn and refund of items
Preferred solution: Full refund
- Prev
- 1
- ...
- 43
- 44
- 45
- 46
- 47
- ...
- 69
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I have now received conformation that the returned product is in customers in China. The supplier firstly refused to send replacement parts then created a delaying tactic until I gave up and reverted to the AliExpress option to return the goods.
This tit not cover the return cost even though the damage was a manufacture's quality control problem. I believe this supplier should be black banned for the treatment I have received.
As soon as I get my refund I intend to place an order through Alibaba and a different supplier for an identical product. The time taken to resolve this issue is a major issue as I need to complete my project and update my website before I return to continue my website development studies in 2021.