Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

I bought Atx777 road mountain bike 24" from Green Spring grocery store , after waiting for more than 50 days the bike received out of order due to manufacturing defect , I can`t assemble , I start the communication with this grocery shop , they feedback was just rude ,then I escalate the problem to Alibaba Express customer funny service of automated *** chatting , end with nothing so far , If I want to return the bike will cost me more than it`s price and if I accept it , I will not use because it`s a toy , they are professional robbery, I warn anyone to deal with these web gangs.

They sell to me a very poor plastic bike worse nothing as perceived function and too much shipment cost if i need to return.

We need to cascade this message as much as we can to stop this act.

Reason of review: Damaged or defective.

Monetary Loss: $500.

Preferred solution: Full refund.

I didn't like: Customer service, Return policy, Seller trustworthy.

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