Aliexpress
Reviews and Complaints
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Verified ReviewerResolved: Items not arrived.
Company fixed the issue and I have been provided with apology. Item arrived yesterday after 58 days.Cheers mike
Preferred solution: Full refund
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Victoria, TexasHutchinsjudy85@***.com
User's recommendation: Do not shop here. They don't take care of there customers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vienna, ViennaWould like a refund
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Verified ReviewerWhere my order?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo order confirmation
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Southampton, PennsylvaniaDifficult to get real help
I bought an iPad case and this very bad quality. I mean bad.
I paid$ 13
I have returned since i can't use it at all (it's covered the volume botton) and i Did
It costs me $28.85 to ship from US to China.
I contact the customer service the same.i shipping out and they promised to.get my money back. And i wait over a month to finally the seller got the product but nobody pay me back my shipping fee.
I did provide all the proff ghe same day i contact with the customer service. But one later they still can't get my money back. I been contact.wuth.them.for couple days.
Same answer : not enough proof.
If this is my personal reason ill take it but this is the quality problem. Seller don't answer.
Customer service answer the same way like a robot.
Very bad experience with them. Since i use this App alot and this is very disappointed.
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Verified Reviewer | Hanoi, HanoiResolved: Haven’t received my refund yet
Company fixed the issue and I have been provided with apology. I just explained in detail why I returned my purchase
- Good selection
- Asking too many return questions
Preferred solution: Full refund
User's recommendation: Buyer beware
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Huehuetán, ChiapasDispute my refund
- Cheap stuff
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nanaimo, British ColumbiaResolved: Refund and return
Company fixed the issue and I have been provided with apology.
User's recommendation: Watch out anything coming from china can be defected or no good quality because they are established in market use to be good products but not any more because AliExpress have no more interest in to keep the product standard high they made enough money
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sydney, New South WalesResolved: Abusive messages from Seller
Company fixed the issue and I have been provided with apology. I did all I could, provided photos, explained shipping was nor an issue as packing was appropriate, item was scratched before shipping. Endured insulting comments from Seller, resolved by AliExpress who gave a partial refund, im not happy as the item is a gift and it is damaged, I wanted a full refund.
User's recommendation: Avoid Eways Xin Port International Store
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Acton, OntarioOrdered in error wrong size
User's recommendation: They would not even reply to me. Received it yesterday it is too small for anything it holds 3/4 of a cup (6 ounces they say you can cancel a order but not true I tried to cancel immediately after I ordered it
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Olney, EnglandRefund not processed
- Cheap knockout products
- Never get the products
Preferred solution: Full refund
User's recommendation: DONT SHOP AT ALIEXPRESS
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want my money back !!!
- Only in english only bad custumor service
Preferred solution: Full refund
User's recommendation: I WANT MY MONEY BACK AS SOON AS POSSIBLE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Singapore, SingaporeCancel order or refund
User's recommendation: Cancel order & refund
Delayed delivery
User's recommendation: Don’t order if you can’t wait they play with yo time and money
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I WILL MY MONEY BACK