Rahmot F

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Verified Reviewer
| map-marker Utica, New York

2 money was taking form my credit card account

I I pushes a good of 218.03from AliExpress on July 27th the deductive the money from my credits accounts now they did another money from my credit card account meaning they have take 2 money from my credit card account instead of one I want my refund my money I want them to return my 218.03back to my account
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Loss:
$218

Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker North Sioux City, South Dakota

Missing order

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Aliexpress - Missing order
Aliexpress - Missing order - Image 2
I ordered Harley Davidson saddle bag guards, on June 10th or so, and was not signed Into an account when ordering and the person got my money from pay pal and will not respond to messages.
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User's recommendation: Stay away from this site.

David S Ntp

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Verified Reviewer
| map-marker Lod, Central District

Dispute "in progress " for more than 2 months

Aliexpress - Dispute in progress  for more than 2 months
Aliexpress - Dispute in progress  for more than 2 months - Image 2
Hi Order number 301538****593845 Has not arrived to me since January. I have opened a dispute om March but AliExpress service representative never got nack to me to finish the dispute
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Pros:
  • Have a wide variety of product
  • Prices
Cons:
  • Refund waiting period
  • Impossible to speak to an agent outside of china
Suzanne F Dek

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Verified Reviewer

Want refund

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I canceled an order & they still charged me. Trying to get refund. They said I received my order which I did not & was paid for.
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Loss:
$29
Cons:
  • No help
  • No customer service

Preferred solution: Full refund

User's recommendation: Don’t order.

Solumto O

Because the I was given was fake

I need their number because I wanted to order a screen for LG from then not I did not see any number there. But when I called the number you gave me it said number does not exist so can you guys did the problem and give me the number. I will be waiting fro your feedback as soon as possible and thanks for giving me the opportunity to tell you my issues
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Preferred solution: Price reduction

Svetla R

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Verified Reviewer
| map-marker Liverpool, England

N167UY

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Bu iki den aldım. ama jelmek onun za'sıadam buna uygun mum yok, bircilen bitmiş durumda. Mümkünse iptal edaldırma paramı iade ediçinde.I bought these two products. But it's always very convenient to come, I don't have time for this, I needed it urgently. Cancel if possible and refund my money.
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Loss:
$2000

Preferred solution: Full refund

Antoinette R Jet

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Verified Reviewer

I didn't receive all my bundles

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Aliexpress - I didn't receive all my bundles
I was supposed to receive three bundles. Because my hair was too thin, so, I doubled up. I receive my order and only one bundle was received out of three. I would not pay $137 for one bundle. Not only that, but I've called customer service several times! Still no response!
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Loss:
$137
Pros:
  • Pros hurt con sad
Cons:
  • Seller ignoring l
  • Never sent goods

Preferred solution: Deliver product or service ordered

User's recommendation: Don't shop here!

Agboola I

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Verified Reviewer

Turtle neck

My order was not delivered but on the site it is saying order delivered... Pls can I know the reason behind this
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Loss:
$5000

Preferred solution: Deliver product or service ordered

Zachariah C Ebt
map-marker Cincinnati, Ohio

I does not give me the option I can to my order

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I want to cancel my order and it will not let me cancel my order this is some Bs I will never put the trash terrible poor customer service will it be trash never buy from you ever ever
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Loss:
$4
Pros:
  • Nun
Cons:
  • All

Preferred solution: Full refund

Chung N Ijp

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Verified Reviewer
| map-marker Houston, Texas

Delivery issue

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My order number 815172****087436 has been sent to the wrong address please notify the delivery man to my correct address 10202 club creek Dr #1402 Houston Texas 77036. On 06/23 you withdraw 16.67 from my credit card without my permission transaction 114-087****80CA please refund it to my account I have been doing business with you for a while and I didn't have any problem with you so far this is the first time
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Loss:
$17

Preferred solution: Deliver product or service ordered

User's recommendation: I still recommend you to everyone

Jakelyn Qvx

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Verified Buyer
|

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Verified Reviewer
| map-marker Apopka, Florida

A piece is missing from kit, and it has been hard to reach company for a resolution

Aliexpress - A piece is missing from kit, and it has been hard to reach company for a resolution
I ordered the K911 MAX GPS Drone 4K Pro and the obstacle avoidance F22015 part was not in the package. I have not been able to get this resolved.
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User's recommendation: purchase with caution

Faith Fev

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Verified Buyer
|

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Verified Reviewer
| map-marker Rochdale, England

My order hasn't arrived

Aliexpress - My order hasn't arrived
Hi I have logged on the app and it says that my order has arrived but it didn't.My order ID is 814697****408846.I would really appreciate if someone can help me on this matter. I tried to contact so many times but I haven't got any replies. I have also sent an email but I have not received any response yet.
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sunshyne w

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Verified Buyer
|

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Verified Reviewer
| map-marker Birmingham, Michigan

I got scammed

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Aliexpress - I got scammed
i ordered my wig from Aliexpress May 14, 2022 and i still have not recieved it , the company says i need to press that i have my order in order to get a refund but that doesnt make since , i just want my money back !
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Loss:
$125

Preferred solution: Full refund

User's recommendation: do not order from the business that i ordered from

Anonymous
map-marker Cocoa, Florida

Wrong size item

Ali express expected me to pay $132 in return shipping fees on a $77 order. They provide no way to contact them other than email.
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User's recommendation: Do not order from Ali express

Anonymous

Never received my wig

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I ordered a wig from the aliexpress website for my birthday & never received the wig I contacted the seller about it and they told me that it was saying delivered on there end but Im telling them someone must have stolen the wig cause I never received it & they did nothing about it I couldnt get my money back or I didnt have a wig to where on my birthday & I paid almost $200 for that wig
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Pros:
  • Dont give refund
Cons:
  • Sellers should be certified before doing business
  • Problems difficult to reach or to email
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