Aliexpress
Reviews and Complaints
Refunds
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Moscow, Central Federal DistrictRefund
Preferred solution: Full refund
User's recommendation: Never ordering off AliExpress again
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New York, New YorkVery bad service from store on Aliexprexx
- Mostly good prices
- Suppliersclaim
Preferred solution: Full refund
User's recommendation: Don’t bother try to get an answer from AliExpress
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTook my money and gave me a defective product
I am doing a chargeback with my bank . Fingers crossed
- No resolutions and scam artist
Preferred solution: Full refund
User's recommendation: Do not buy here
Have took money out of my account
- Bad communicatin
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dublin, LeinsterFeedback about complaint
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sydney, New South WalesOverall AliExpress is fine except when something goes wrong
- Prices are cheap and truly unbelievably low when on sale
- When things go wrong aliexpress has very poor customer service
Preferred solution: Full refund
User's recommendation: The prices are excellent but the customer service is poor
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe seller has some excuse for not accept my return request
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order was shipped to office I never received
- I just want my orders as promised
- I think there is nothing but this is first time i am facing problem of unpaid status
Preferred solution: Deliver product or service ordered
I didn’t receive my order so I made a dispute but were denied so my funds were just taken like that
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave not received the item I ordered
Preferred solution: Deliver product or service ordered
Crazy slow, and bad customer service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCredit card issues
Preferred solution: Answers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMultiple charges
- None of these
Preferred solution: Full refund
User's recommendation: Don’t use them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy delivery failed, why
Preferred solution: Deliver product or service ordered
User's recommendation: I don't think so am afraid.
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