Aliexpress
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI did not receive my order
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWas treated poorly regarding the dispute they handled
I purchased a wig for a special occasion. I needed it by that occasion so I paid $30 to have it shipped in time.
It was 10 days late. Reason enough for a refund yes, but also once it finally came it wasn't lace front and both the style and color were completely different. Ali Express stepped in to handle the dispute between the buyer and myself. But they never handled anything!!!!
I'm so pissed over the whole thing! When they came back with their judgement after I provided proof and they agreed I still got a "partial" refund of $9 out of $50. Also to get the rest of my money I have to pay to ship it back? Oh he'll no!!!
They screwed up all the way around and I already paid $30 for fast shipping which did not happen. I feel like I'm being punished for their mistakes plural!!!
Wish is way better re returns!!! At least they are fairJohnson city 300 south North st 37604
Preferred solution: Full refund
User's recommendation: DO NOT SHOP WITH ALI EXPRESS!!! USE WISH THEY ARE MORE RELIABLE AND THE CUSTOMER IS ALWAYS RIGHT!
Credit card verification
Preferred solution: Credit card verification so I can purchase an order
My package hasn’t arrived yet
THE. SAME. REASONS
Preferred solution: Deliver product or service ordered
Where is my order?
- Did not receive order
- Delivery time cust serv is terrible
User's recommendation: Beware
I'm not able to make my purchases With my credit cards I've been using
Preferred solution: I would like to be able to make my purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order hasn't arrive
- Fare prices
- No one to physically talk to about concerns
- Delivery times
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Charlotte, North CarolinaMoney refund
Preferred solution: Full refund
I have not received my order
Never received order
Preferred solution: Deliver product or service ordered
User's recommendation: not
I didn’t receive all of my package
Preferred solution: Deliver product or service ordered
Problem purchasing item
Preferred solution: Let me order
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Abu Dhabi, Abu DhabiOrder not delivered since more than two months
User's recommendation: don’t buy from that seller
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBad comunication
Preferred solution: Full refund
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