Amadhila josef J

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I did not receive my order

Aliexpress - I did not receive my order
I purchased something on Ally express till now I havent receive it so I want to find out what happened this is the order number that I received from Ally express 812984****298039
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Loss:
$183

Preferred solution: Full refund

Amber M Yjm

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Verified Reviewer

Was treated poorly regarding the dispute they handled

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Aliexpress - Was treated poorly regarding the dispute they handled
Aliexpress - Was treated poorly regarding the dispute they handled - Image 2
Aliexpress - Was treated poorly regarding the dispute they handled - Image 3
Aliexpress - Was treated poorly regarding the dispute they handled - Image 4
Aliexpress - Was treated poorly regarding the dispute they handled - Image 5
Aliexpress - Was treated poorly regarding the dispute they handled - Image 6

I purchased a wig for a special occasion. I needed it by that occasion so I paid $30 to have it shipped in time.

It was 10 days late. Reason enough for a refund yes, but also once it finally came it wasn't lace front and both the style and color were completely different. Ali Express stepped in to handle the dispute between the buyer and myself. But they never handled anything!!!!

I'm so pissed over the whole thing! When they came back with their judgement after I provided proof and they agreed I still got a "partial" refund of $9 out of $50. Also to get the rest of my money I have to pay to ship it back? Oh he'll no!!!

They screwed up all the way around and I already paid $30 for fast shipping which did not happen. I feel like I'm being punished for their mistakes plural!!!

Wish is way better re returns!!! At least they are fairJohnson city 300 south North st 37604

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Loss:
$50

Preferred solution: Full refund

User's recommendation: DO NOT SHOP WITH ALI EXPRESS!!! USE WISH THEY ARE MORE RELIABLE AND THE CUSTOMER IS ALWAYS RIGHT!

Andres R Axh

Credit card verification

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Ive called multiple times and nobody ever answers or calls me back! And email given is not valid! Customer service is terrible.
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Preferred solution: Credit card verification so I can purchase an order

Eruchalu E
map-marker Kujama, Kaduna

My package hasn’t arrived yet

Hello Please the package I ordered since 22nd of march 2022Im yet to receive itplease what might the issue..Im no longer happy Waiting for your swift response Thanks
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Anonymous
map-marker Spring Valley, New York

THE. SAME. REASONS

THE. ORDERS. I. MADE. ARE. TOO. SMALL. FOR. ME. .IM.ABOUT. TO ....RETURN....THEM. SO ....... FOR. ME. II'M. RETURN......THEM. .. TO.....YOU. SO...YOU..CAN.....SEND. . ME. TWO. NEW. ONES. ADDRESS. 11. SUMM
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Preferred solution: Deliver product or service ordered

Anonymous

Where is my order?

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I ordered this 6 to 8 weeks ago and didnt receive it. Website very complicated. I want to put the ashes from my mother in this, earn necklace
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Cons:
  • Did not receive order
  • Delivery time cust serv is terrible

User's recommendation: Beware

Chenell E

I'm not able to make my purchases With my credit cards I've been using

Im unable to make my purchases with my credit card thats on file and I also tried to use another card and Im unable
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Preferred solution: I would like to be able to make my purchase

Tameka M Peb

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Verified Reviewer

My order hasn't arrive

Aliexpress - My order hasn't arrive
Its been over a month and I still didnt receive my order why? And how much longer I have to wait? This is a phot copy of FedEx tracking with my order number and its saying nothing about when its coming only say the label is made.
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Pros:
  • Fare prices
Cons:
  • No one to physically talk to about concerns
  • Delivery times

Preferred solution: Deliver product or service ordered

Samuel A Gjs

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Verified Reviewer
| map-marker Charlotte, North Carolina

Money refund

I bought an items so many times and I have already canceled it but I didnt not receive my money back
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Loss:
$204

Preferred solution: Full refund

Patria Syb
map-marker San Antonio, Texas

I have not received my order

I have not received a call please contact me i would appreciate it 956-777-**** I really want to know where my order is
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Janet A Ptn

Never received order

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I order a sport black cap for my husband and never received it. After waiting over a month and still nothing. I was thinking that maybe the warehouse just didn't have any yet but after a continuous wait, now I know I just have not gotten it from Aliexpress.
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Preferred solution: Deliver product or service ordered

User's recommendation: not

Chelsea L Xpt

I didn’t receive all of my package

I received some of my order but not the whole thing I am missing like 6-7 robes. My order number id is 813854****858733
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Preferred solution: Deliver product or service ordered

Katrine R

Problem purchasing item

I've ordered many times and thousands of dollars worth! Only to be told I cant order due to "security reasons"? What's that even mean? They wont tell me why! I've asked if it because my boyfriend and I have used his card a couple times or if it was my bank card I've had to replace or a prepaid I no longer use! In other words I'm not a psychic and can only guess because they just keep telling me to send pics of my ID and a pic of card! Which one!? And one was a virtual card I think! But even there I dont remember! Besides I've ALWAYS paid so why should it even matter!!??? Help!!
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Preferred solution: Let me order

rafik a Roe

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| map-marker Abu Dhabi, Abu Dhabi

Order not delivered since more than two months

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Aliexpress - Order not delivered since more than two months
Aliexpress - Order not delivered since more than two months - Image 2
i made an order it was delivered to a wrong person i made a dispute it was closed because order is delivered im contacting the seller a lot and all their responses have no sense.
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User's recommendation: don’t buy from that seller

IRAKLI T

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Verified Reviewer

Bad comunication

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Aliexpress - Bad comunication
Aliexpress - Bad comunication - Image 2
I orderdered item but dont reacived and seller dont make anything to solve the problem same problem with alliexpress customer service I opened case but the close and no reactions
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Loss:
$32

Preferred solution: Full refund

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