Aliexpress - Account problems
Original review updated by user Aug 30, 2021
I can't log into my account on my Cell Phone. It asks me to login on a PC for security Reasons, but I can't login on the PC either.
It says it's sent a verification code text message to my mobile but I never receive them and won't allow any other method to login. It says my Password is invalid but when I try to reset it won't let me click on (Forgot Password).
It says your account has been temporarily locked due to abnormal activity and to contact Customer Support to unlock it which I haven't been able to do.
I needed to cancel an order but was unable to login in and it's probably too late to cancel now which means I'll end up having to pay for goods.
I would like to be able to login in on my Cell Phone and PC which I currently can't do so would.
Monetary Loss: $20.
Preferred solution: I can't login to my account on my Cell Phone or my PC and wan't that fixed. I tried to cancel an order but couldn't sign in so I would like a refund for that too $19.94.
Aliexpress Pros: Lot of things, Reasonable prices, Alright deals.
Aliexpress Cons: Communication with sellers, Difficulty communicating, Not understanding the processes.
Thank You for Your Reply! We are processing your message.
Comments