Ali Express states on the website that there is BUYER PROTECTION.That is so untrue.
We ordered an evening gown that was advertised as a Zuhair Murad Gown from Ali Express Babyonline dress co. We took measurements. Sent numerous emails. The dress was advertized as full lace over sheer chiffon.
We specified nude with white lace. The dress we received was PINK.... polyester with lace flowers cut out and stuck on the material. The dress was 4 inches to short and my daughter could not pull the sleeves over her forearms to get it on her shoulders.
I countacted the Seller no response. The website said that when the dress is shipped there is suppose to be a tab that you click to say you received the item. Never appeared.. In order to file a dispute, you have to first confirm you have received the item in a certain length of time.
I couldnt dispute because there was never anything to click. After searching the website and finally found a customer service. The reply from Ali Express was sorry your time has run out to dispute. At one time they use PAYPAl.
They stopped I am sure because Paypal made them refund.There is no Buyer Protection and the items are horrible
More Review Details
- Monetary loss:
- Review category
- Auctions and Internet Stores
You May Also Like
- "This is to seek your assistance Regarding my purchase of dash cam which I bought last January 21,2015 delivered in my house,but was not working.they told me to video the..."
- "An oldie but goodie. They got me. Buyer protection is a lie. The seller has to agree he cheated you and to give you your money back. I must say..."
- " I would like to explain my case to you as I can not understand the decision of the Aliexpress managment team! I made an order for an IRIS watch model..."
- "When I first started working for this chef I was so excited, world renowned , teacher, 25 years in the industry. HA ! The first month I worked..."
- "My wife and I recently sold our second house in 3 years through Keller Williams. The first time went pretty good, with the exception we felt at times our realtors..."
- "I purchased two Mama Cozzi's sausage and pepperoni pizza's at the Aldi's in Kingsport, TN. My husband found a metal disc imbedded in the crust of his pizza. It..."
- "I found this on the internet, hoping it is easy to use. I wanted a working cheat for Cooking Fever. Then it asks for username and amount of coins and..."
- " We arrived at the Red Roof Inn Sharonville Ohio we checked in and took showers As We Lay Down we noticed there were two roaches crawling on the wall..."
- "I ordered a dress Nov. 15 , they said it would be shipped in 4-7 days. They took the payment, I paid with my debit card. And to this day..."