Product: Aliexpress Account Clear all filters (96 of 96 reviews match)
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Aliexpress - Cancellation ———

1.2
Details
Hello! I made an order about a week ago and payed with Klarna. Few minutes after, i cancelled it. Now, 7 days later, Klarna told me that the order hasn’t been cancelled and that the bill is still there although the status of the order says "Seller has agreed to cancellation" So why has the bill/order not been removed ? My Member ID is : de200807812ykbae and my Email Adress is: rita__ani@hotmail.com And here is the ID from the Order I am talking about: 8006203157735812 Please fix this as soon as possible and let Klarna know, that the order is cancelled so that they won’t charge me for it . Or else i am forced to contact my lawyer
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Review
#1709837 Review #1709837 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
Full refund

Aliexpress - No recommendations

1.2
Details
I was charged twice for the same purchase , been waiting on my money to come back to my card . This is the 3rd day , wondering what’s the hold up ?
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Review
#1708490 Review #1708490 is a subjective opinion of poster.
Product
Aliexpress Account
Pros
  • Ordering shipping speed
Cons
  • Disgrace cancelling payment to force to alipay
  • Useless dispute procedure
  • Follow up to resolve issue
Reason of review
Return, Exchange or Cancellation Policy
Loss
$189
Preferred solution
Full refund
Tags
  • no customer service
  • Bad Buisness

Aliexpress - Not at this time

3.4
Details
my entire account has disappeared.
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Review
#1706818 Review #1706818 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
My account has disappeared so I can't track my order to check the price my account isn't there it disappeared?
Preferred solution
Let the company propose a solution
Tags
  • Account Access Issues

Aliexpress - I can not find my orders

Aliexpress - I can not find my orders
My account has been block and i have 15 order on it the email is kp19881982@email.com and this is my usual name Dina singaley Luruper haupstrabe 11 22547 Hamburg Germany
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Review
#1688709 Review #1688709 is a subjective opinion of poster.
Product
Aliexpress Account
Pros
  • I like their service to their customers when needing a help
Cons
  • Account been block
Reason of review
My account has been block

Aliexpress - Please unlock my account

I am a dropshipper and my account has been locked. I have tried to use the phone verification to verify my account and no SMS message has been sent to my mobile device. I have tried three different numbers with no success. Please help. My email address is vogueready1@gmail.com
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Review
#1686137 Review #1686137 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Poor customer service
Preferred solution
Unlock my account so I can continue to run my business

Aliexpress - Password recovery

2.8
Details
After being a member for years your site want me to enter my password, that I can’t remember. So I get a passcode number put it in and all I get is a white screen. What should I do. Frustrated
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Review
#1685171 Review #1685171 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Change password
Preferred solution
Fix my password
3.3
Details
I cannot sign in AliExpress. Please help my trouble of sign in. My account is kazunorishimamura753@gmail.com. At the first time, I signed in to AliExpress through your home page using my tablet. And I made my first order. It seemed well. I got your response of my...
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Review
#1684693 Review #1684693 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Support to sign in AliExpress through chat
Preferred solution
Chat support to solve my sign in

Aliexpress - Catastrophe

2.8
Details
I have lost my aliexpress account while orders are still being sent, am I still going to get my orders or are they lost?
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Review
#1684649 Review #1684649 is a subjective opinion of poster.
Product
Aliexpress Account
Pros
  • Low price
  • Low prices
Cons
  • Communicating with them is an issue
  • Refunds and communication
  • Communication
Reason of review
My account is missing and so are the items I have paid for.
Loss
$20
Preferred solution
Find my account

Aliexpress - Re : Unable to log in my Account

Dear Sir, I tried to log in my Aliexpress Account today many times but was unsuccessful. Then I tried using my FB and was able to log in. However, I discovered there is nothing in the Account it's empty, my current orders are not there so are records of my past orders. Even my profile details and past messages mailing address etc are missing. Could you let me know what happened to my Account and kindly fix it. For your information my email is wilso@singnet.com.sg and my profile name is So William. Thanking you in anticipation. Regards, William So
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1 comment
Anonymous
#1765126

I have been having the same trouble for the past 3 days. Have deleted all cookies, deleted app and reinstalled several times and everything is blank.

Review
#1683181 Review #1683181 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Access/ activation issues

Aliexpress Reviews

  1. 478 reviews
  2. 241 reviews
  3. 139 reviews
  4. 53 reviews
  5. 46 reviews
Aliexpress reviews

Aliexpress - I no longer receive an email when I place an order.

2.5
Details
Since about 2 months ago, I stopped receiving emails from Aliexpress when I place an order. My email address works fine and there is nothing in SPAM or TRASH folders. I even tried changing my email address to a different one and still do not receive them when placing an order. If this cannot get resolved, I will no longer do business with Aliexpress. PLEASE RESPOND TO MY ISSUE. Thank you.
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Review
#1679703 Review #1679703 is a subjective opinion of poster.
Product
Aliexpress Account
Reason of review
Order processing issue