Product: Aliexpress Claim Clear all filters (6 of 6 reviews match)
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Aliexpress in Colorado Springs, Colorado - I was told to send phone back to the address they have me and I did not receive my refund

1.0
Details
I asked alIi express to verify address to send phone back . They gave me two addresses and I was having major problems at post office . I had to go back three times and could not fit the address the have me was to long and wrong . So I was told. I would receive refund once I deliver the shipping tracking number is UH019562100US now I sent the phone back to the address alii axpress gave me the said they issued the refund o will check but I don't think they did the said theg closed it with no refund and I have no phone I sent it back that is stealing from me .
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Review
#1685034 Review #1685034 is a subjective opinion of poster.
Service
Aliexpress Claim

Aliexpress - They steal your money

1.0
Details
I have waited for many months for my paid parcels. Everytime I contact them they say wait longer and longer. They will not return my money or give me my goods. I am exhausted from tying to get my money back.
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Review
#1660600 Review #1660600 is a subjective opinion of poster.
Service
Aliexpress Claim
Pros
  • No pros
Cons
  • Poor support
  • Sale of out of stock product
  • Lack of customer support
Reason of review
Order processing issue
Loss
$1000
Preferred solution
Full refund
Tags
  • Unprofessional
  • Aliexpress scam
Resolved
5.0
Details

Update by user Aug 15

ITS NOT RESOLVE

Update by user Aug 15

I WANT MY MONEY NOW BECOUSE YOU DEDUCT A LOT OF MONEY INSTEAD OF THE MONEY THAT I SEE SO PLEASE REFUND MY MONEY NOW

Original review posted by user Aug 15

THEY DEDUCT A LOT OF MONEY SO I NEED A REFUND AGENT PLEASE
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Review
#1623777 Review #1623777 is a subjective opinion of poster.
Service
Aliexpress Claim
Pros
  • R1400
Cons
  • R297
Reason of review
Pricing issue
Loss
$1400
Preferred solution
Full refund
Tags
  • Bad Comcast Service

Aliexpress - The order# 98430400555165

2.0
Details
Hello, I have canceled this order from a long time, and whenever I communicate with them "Mi Global Store" the seller does not give an answer to my order cancellation request. This seller is not cooperating at all and I don't know why you are dealing with vendors like this. They are not care about oils at all. I want a solution to my problem with them and refund my amount in my account, You as a reputable site and have a good reputation that you will find me a solution with them. Riyadh Mohammed Thanks
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Review
#1474005 Review #1474005 is a subjective opinion of poster.
Service
Aliexpress Claim

Aliexpress in Kanata, Ontario - Won't refund me

2.0
Details
A seller marked a product as shipped and then told me that its out of stock and if I want something else, instead of cancelling and refunding me. It has been over 3 months, no sign of a refund. This is only one issue out of many.
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Review
#1434733 Review #1434733 is a subjective opinion of poster.
Service
Aliexpress Claim
Pros
  • Some products are great and have good prices
Cons
  • Customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$79
Preferred solution
Full refund
1.7
Details
Aliexpress advertises a 60 day on-time guarantee, but when the buyer protection time runs out and you file a claim, you get told the vendor says he shipped it, so your claim is invalid and wait some more. There is no mechanism I can find to dispute this. This appears...
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1 comment
Anonymous
#1275472

I can relate to your experience. I've had a similar issue with Aliexpress.

I ordered four units of a product and only received one.

I have simply been ignored by both Ali and the seller on the issue. It's like they expect the customer to simply be OK with being ripped off.

Review
#993051 Review #993051 is a subjective opinion of poster.
Service
Aliexpress Claim
Cons
  • Lack of integrity
  • No ability to clearly communicate
  • Misleading refund policy
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund
Tags
  • Aliexpress Refund

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