Quesnel, British Columbia
1 comment
Not resolved

Aliexpress tells buyers they are safe but if you ever need to file a complaint you may be in for an unpleasant surprise.The way it has set up the system is biased to the sellers advantage.

You can only submit 3 pictures, they don't look at the sellers communication with you unless you can figure out how to upload it as one of your 3 pictures.If you agree to return the item so you can get a full refund then you often have to pay the return shipping that can cost more than the item is worth!The store I had a problem with Jackie Supermarket store # 1864104 sent synthetic hair extensions when it advertised real human hair and said I faked the photos and was a liar.Scammers just switch products if you file a complaint.

Review about: Hair Extensions.

Review #816515 is a subjective opinion of a user.

PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Daisy_2016
#1137469

Hi there, sorry to hear that.

AliExpress provides 24*7 online support, it's easy to reach:

1.If you are using pc, please use this link:

http://www.aliexpress.com/help/newContactUs.htm?spm=2114.11010108.1000001.16.P5Cox1

2.If you are using cell phone, please use this link: http://activities.aliexpress.com/h5_help_center.php

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