Product: Aliexpress Customer Care Clear all filters (73 of 73 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
Aliexpress is playing a tug of war with the refund.
Aliexpress is playing a tug of war with the refund.
I contacted Aliexpress several times, they never say a yes or a no whether I would get a refund. Any emails they sent me the prints are extremely tiny and is hard to understand what the current status is. I don’t have high hope I would get a refund back but I think is...
Read more
Product
Aliexpress Customer Care
#1281281
Reply to reviews
Aliexpress - Their 'buyer protection' and customer service are nonexistent
Aliexpress - Their 'buyer protection' and customer service are nonexistent
My AliExpress account, however, was gone, I had no access to the link provided by AliExpress when I purchased the items and when I tried to contact them through chat, all I got was a bot instead of a real person. There is no email published on their website, so there...
Read more
1.0
Product
Aliexpress Customer Care
#1280955
Reply to reviews
For those of you experienced dealing with the Headf#@k that is Ali Express customer service..(LOL), you have my deepest understanding and sympathy. Any one still considering dealing with Ali Express I say this. DON'T DO IT, STAY AWAY. RUN AWAY very very fast...(LOL)...
Read more
3.1
Product
Aliexpress Customer Care
I liked
  • Variety
  • Value
I didn't like
  • Terrible dispute sytem
  • Delivery times
  • Customer service
#1241900
Reply to reviews
I wanted to avail of the anniversary sale so saved up a list to purchase. I made many purchases with no issues. The seller mentioned above sent me a message with a line about the Post company wanting more money as I lived in a remote area. They extra they were asking...
Read more
3.5
Product
Aliexpress Customer Care
I liked
  • Wide selection of items and suppliers and ease of use
I didn't like
  • Customer service sucks ali take no action against suppliers
#1231646
Reply to reviews
DO NOT DO ANY BUSINESS WITH ALIEXPRESS AND IN PARTICULAR - THE V_SHOP ----- Original Message ----- From: Eddie Muller To: tradesecurity@aliexpress.com CC: support@alliexpress.com Sent: Monday, March 26, 2018 9:49 PM Subject: Order No. 87355533314951_Theft &...
Read more
Product
Aliexpress Customer Care
I didn't like
  • Theft and misrepresentation
#1219548
Reply to reviews
At AliExpress, you will find thousands upon thousands of counterfeit, low-quality, and fake goods, not to mention the shady business practices by nearly all of their sellers. You should only shop here if you're looking for the cheapest of items with little to no...
Read more
Anonymous
mcalhad

Yes, I made the mistake of ordering from this site and still not received my order 2 months later, and can't get a refund from this company.This is pure deceptive website from...

2.8
Product
Aliexpress Customer Care
I liked
  • Affordability
I didn't like
  • Lack of customer care
  • Does not care about customers
  • Helpless customer service
#1215795
Reply to reviews
I think Aliexpress need to learn something from ebay, had opened a dispute. Guess what!!! That online customer support didnt even file it, and so when i contacted them a second time found out about that. Aliexpress don't fully protect you, If they can't even provide a...
Read more
1.4
Product
Aliexpress Customer Care
#1206988
Reply to reviews
Feedback timing, language barriers and customer service.The window for Feedback is very limited. Limited to the point you may not even have the product in that period. If you have a problem with the seller you will find english is a foreign language . Be Aware if you...
Read more
Product
Aliexpress Customer Care
#1202382
Reply to reviews
i have a problem with the siller i payed for he dont answer to me me and he dont shi the item , and every time i toke to the service he just say i understand and i will toke with the siller and i want a refaound he back to say i will toke with the siller whay i pay for...
Read more
1.0
Product
Aliexpress Customer Care
I didn't like
  • Every thing from the service
#1198642
Reply to reviews
Show

Aliexpress - Bad customer protection

Shame yourself Aliexpress. I have a dispuut about a seller who have not deliver. You close my dispuut and pay out the seller. You protect bad sellers who not deliver. In Europe we have a name for that: steeling. I hope you are happy with your stolen money
Product
Aliexpress Customer Care
#1195784
Reply to reviews