New Reviewer
0 comments
1.8

Despite the guarantee propagated on aliexpress site, it seems harder to contact these people than it is to communicate with our president.

I started a webpage to document the order of 4 solar panels so nobody has to take my word for it: https://springfield-ohio-post.com/ohiopostunderground/aliexpress/

First I was told it would arrive in a few days, then I noticed it was tracked to georgia and not ohio where i live. After contacting the seller I am told there is a holiday and to get back with them later. I copied the chat logs because I was later told the panels were out of stock, then nothing.

I waited and I waited (oh how I waited).

And now I find out there is absolutely no way to actual chat, call, or email aliexpress (a real live person I mean).

Aliexpress' chat feature tells me I'm plumb out of luck for having waited more than 15 days!!!!!!

Not fair.

User's recommendation: Geeze, I don't know (is it open-season on americans now?).

Product or Service Mentioned: Aliexpress Shipping Service.

Monetary Loss: $400.

Preferred solution: Deliver product or service ordered.

Aliexpress Pros: Are great unless you actually need to talk with somebody, Easy to buy.

Aliexpress Cons: Help sections send you off to foreign language pages, No published phone, No published email contact.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Aliexpress Reviews

  1. 2657 reviews
  2. 897 reviews
  3. 525 reviews
  4. 227 reviews
  5. 162 reviews
Aliexpress reviews