Millbrook, Ontario
Not resolved
1.6
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Turnaround Time
1 comment

i bought an electronic unit/ cell phone tablet

once i acknowledge that i recieved the unit they would not let me open a dispute about the function of it

it isa veryu diffucul to communicate with them as there chat foroms only let u enter so much data and its very difficult to upload mandatory pics r vids to prove ur case

but once u do they just say there nothing they can do, or u entered ion wrong category etc, no one takes responsibility, aliexpress is seperate than the seller and they just play the blame gamer back n forth untill u get frustrated

also the seller said he would sell me replacement parts cheap[ if i gave good review, but refused once i complied

there system wont let me retract a good review

This reviewer shared experience about poor customer service and wants this business to issue a partial refund as the author lost $1200. The author is overall dissatisfied with Aliexpress and uploaded a picture. The most disappointing about simaran tablet from Aliexpress was lying about helping you, actual product and service and customer service , but reviewer liked free shipping. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
#1042312

HI,

SAME THING HAPPENED TO ME THEY SAID THEY WILL HELP ME TO ORDER CHEAP AND HOW TO REPLACED THE SCREEN.

AFTER THAT THEY DIDN'T CONTACT ME.

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