Product: Aliexpress Profile Clear all filters (15 of 15 reviews match)
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1.4
Details
AliExpress use closed account to pay my refund and provide fake proof of payment.
I am writing this letter to complain about AliExpress poor service towards their customers. I bought a lot of things at AliExpress and I have been having a problem of not receiving some of my items due to tracking information problems that they provided to me, during...
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#1432131 Review #1432131 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective

Aliexpress in Johannesburg, Gauteng - Account locked goods not received

1.0
Details
My account has been deactivated, i have made payments, parcels not delivered.close to 6 months.cannot login, cannot contact anyone.beware of this company.really pissed.
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#1429248 Review #1429248 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective

AliExpress

AliExpress
Plz as soon as possible to fix my account not going payment is do something is show disabled
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#1428268 Review #1428268 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective

Aliexpress in Durban, Kwazulu-Natal - Locked account

My Ali Express account is temporary locked and i do not understand why can't even regain access what's going on
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#1421955 Review #1421955 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective

Aliexpress in Ikeja, Lagos - My Account has been temporarily closed

My account was closed down without any justification. Pls, kindly deactivate my account to enable me take delivery of the goods I ordered. Thanks. Samson.
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#1416718 Review #1416718 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective
Hello, I realy need your help. My name is Hana Mizrahi and on the 24th of september I tried to creat a new aliexpress's account. this is my first time. I filled all the ditails you ask me and I confirm the e-mail I got from you. I downloaded the app and enter with my...
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#1366578 Review #1366578 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
i can't use my new account

Aliexpress - My account was suspended due to "abnormal" activity

2.6
Details
I hadnt logged into express app for weeks but I had orders on the way and wanted to check progress. Lo and behold, that happened. I went through their verication process repeatedly but It kept asking that Iogg in from a computer. I'm not doing that. Have since sent them a msg on twitter. Let's see how that goes
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#1356778 Review #1356778 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective

Aliexpress - My account is locked

4.9
Details
I buy a new phone and I cant sing in to my account ,why ?
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#1316842 Review #1316842 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Damaged or defective
Dear Sir, Muhammad Saleem from Qatar is here. I ordered your product 3 times but alipay account section canceled my order, they deduct my money and after 8 to 10 hours return money and send email due to security reason your payment is canceled. I talked many times on...
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#1286308 Review #1286308 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Poor customer service

Aliexpress Reviews

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Aliexpress reviews

Aliexpress not honouring its own refund policies

Details of my issue can be found on my facebook page https://www.facebook.com/neschast.ast.7 what it boils down to is my account was deactivated when i requested refunds on undelivered orders (>60 days). My account now says i abused their refund policy and i have effectively lost protection on a $1000 worth of undelivered orders
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Review
#1278882 Review #1278882 is a subjective opinion of poster.
Product
Aliexpress Profile
Reason of review
Return, Exchange or Cancellation Policy