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Aliexpress - Items sent to wrong address for the 10th time!!

I recently just moved from Arizona to Hawaii and I bought some stuff on AliExpress. I have been buying some things from here for a while and haven’t had a problem, I made sure I changed my shipping address and now it’s saying that most of my items are being shipped to Arizona and only one thing I ordered is being shipped to my new address. I’ve contacted AliExpress but have not gotten a response!!
3.2
Details
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product
Aliexpress Shipping Service
#1361770
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Its really sad to write about the No.1 Online eCommerce Company in the World-Ali Express. I have been a customer since 6 years n never faced such irresponsible behavior from Ali Express. Everytime i order a few products (atleast 10 items per order) from them but this...
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2.7
Product
Aliexpress Shipping Service
I liked
  • Variety of products
  • Vareity
  • Good products
I didn't like
  • Communication - its a problem
  • How aliexpress deals customer complaints
  • Dont bother to deliver or check
#1341499
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Hello Everyone, This is to inform you and bring to your notice that I have been following with Ali express for past 3 months to get my refund. On several occasion it was informed and instructed to me that I have to return the item. I tried shipping the item but due to...
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Anonymous
Anonymous

Contact the Federal Trade Commission. www.ftc.gov and file a complaint. They don't play around. They will have your issue resolved within days. Also, I would recommend that yo...

Product
Aliexpress Shipping Service
#1280528
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I need an answer. I put a dispute and never got an answer..order #: 91715161823239, I been in my inbox since 5/19/18 and no reply. ripoff! I opened a dispute on 5/19/18 and nobody either from the sexy beach store, nor Ali express, ever even bothered to even respond!...
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2.0
Product
Aliexpress Shipping Service
I didn't like
  • No customer service
#1262157
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Aliexpress - Order no. 30800984088761
Aliexpress - Order no. 30800984088761
Aliexpress - Order no. 30800984088761
You ALIEXPRESS AND SELLER totally disregard my request. Do you think it is My responsibility to claim it? Singpost already informed seller through the email to claim from them by calling in the telephone no I provided. Yet, you people still informed me it is invalid...
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Product
Aliexpress Shipping Service
#1254432
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If you received a defective item, but Aliexpress asked you to return it back to China and you must pay for the return shipping fee which cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and you must pay for the return shipping fee which cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and you must pay for the return shipping fee which cost more than the item.
If you received a defective item, but Aliexpress asked you to return it back to China and you must pay for the return shipping fee which cost more than the item. Their 24hours customer support is ****FAKE.**** They never help you. NEVER EVER. Don't waste your time and...
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1.0
Product
Aliexpress Shipping Service
I didn't like
  • Aliexpress block account when open several disputes
  • Disputes process is rigged
  • Cheat
#1254136
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Buying from them and get problem cause no tracking , asking the tracking from sellers and sellers say no then i open dispute due to this *** sellers didnt reply, aliexpress cheat me for 2 months waiting and still no refund to me. waited so long for refund and all the...
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1.0
Product
Aliexpress Shipping Service
I didn't like
  • Refund process
  • Dishonest sellers
  • Nightmare to deal with
#1253484
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Each time promised issue will be resolved but each time no response. I never received package i paid for, in fact i sent proof that package NEVER EVEN REACHED NAMIBIA. But Aliexpress changed status on irder ro 'customer receiver' even after i sent them notifications...
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1.0
Product
Aliexpress Shipping Service
#1252303
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I ordered 3 lots of magnets (each lot has 3 items). They send 2 lots. I contacted them for the remaining lot. Took a few days for their respose. In the meantime, I ordered 1 lot and paid for it, as I needed them for an event & their shipping is very slow. The vendor...
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1.5
Product
Aliexpress Shipping Service
I liked
  • Nightmare
I didn't like
  • Communication - its a problem
  • Poor website
#1246449
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I ordered a pair of shoes for my niece back in March. They were promised ETA 4/4 - 4/12 at the VERY latest . 4/12 came & went and my item is still sitting in China. It is now 4/21 and my item is still in China . I filed dispute via Ali Express dispute button with all...
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1.0
Product
Aliexpress Shipping Service
#1238058
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