Not resolved
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
1 comment

I placed my first (and only) order with AliExpress on Nov 18 2016, order did not arrive. I complained and was told to wait longer.

Order did not arrive, I complained and was told to wait longer. Order did not arrive, I was told it's too late to do anything about it. No refund was made, no attempt was made by AliExpress to track the order and determine what happened to it (assuming it was ever shipped). No replacement was shipped.

If you order from AliExpress don't expect to get anything for your money and don't expect them to refund your money. Save your self the trouble and aggravation and find what you want elsewhere, but don't order from AliExpress.

Product or Service Mentioned: Aliexpress Shipping Service.

Reason of review: Problem with delivery.

Preferred solution: Full refund.

I didn't like: Stole my money.

Company wrote 0 public responses to the review from Jan 16, 2017.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Los Angeles, California, United States #1282429

Have you filed a complaint for a refund with your credit card company?

Also file a complaint:

Federal Trade Commission

600 Pennsylvania Avenue, NW

Washington, DC 20580

Telephone: (202) 326-2222 Aliexpress and Alibaba have an address in the US. I hope this helps

You May Also Like