Aliexpress - An unfinished dispute
Regarding Order no 801841****581439
Hello, I am not sure that this is the place but i didnt find any other email to contact. We have purchased the bag as per the order above.
In the title it sailed picnic bag including cutlery'. We have paid a lot of money -81$ For it, but it arrived without the cutlery!! We have contact the seller and he said that we ordered a bag without the cutlery.
We have asked him to send us only the cutlery and even offered to pay extra money for it, but he didnt send it to us.
The picnic bag without the cutlery is not good for us and we are asking for a full refund, as we have received only 16$. We absolutely did not agree to close the dispute and we dont understand why it was closed!
We are kindly asking for your help.
Many thanks
Best regards
Tami
Location: Sulam, Hatsafon
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