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I bought the hair from below seller:
Dream beauty official store
Address: No.88 Taiwan Road SunJia Village（Next to Xiao Lin Xuan Hotel) ,Ligezhuang Town
Jiaozhou, Qingdao, Shandong province, China
Zip code: 266316
Cell phone: +86 1766****655
Order no: 300161****697489
The hair was soo light, not side part and way different from the picture, I contacted the seller who then ask me not to open a dispute and promise to give a satisfactory resolution. I was asked to post the hair back that they will refund the postage and make me another hair once they received the hair that I sent.
they received the hair and then refunded the postage, but refuse to send me another hair. I have been sending messages to the seller, the message are read but they are not responding to my messages any longer.
This is the tracking number (RL75684****IE) that I used in sending the hair back to them which shows that the hair had been delivered to them.
my email address is wumiodetola@***.ie
Monetary Loss: $127.
Preferred solution: Let the company propose a solution.
Aliexpress Pros: Normal it is good.
Aliexpress Cons: Helpless customer service, No contact info.