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I ordered 12 packages on October 13 and before o placed the order it day im supposed to get some items November 16 November 22 and the 23 my items never came an I opened up a dispute for tracking info an ali express changed it an said purchase protection is running out but still didn't receive my package but I have screen shots of my dispute before I submit it an they say wait ten days after I waited a month an say my dispute is invalid an they give you a date to say when they going to step in an on that date they only notify you to say its invalid again wait ten more days and my packages isn't moving at all contact the sellers no response they only have eva which stops at never received package an then you don't get no answer I really don't no how they are getting away with how they treat buyers we place a order because of the shipping date and after that date passes and we go to contact them they say it takes 30 to 50 days but the delivery date they have is not 50 days at all they are scams and they are a fraud and im tired of them they got our card info they got our address but can't contact no one but robot eva that doesn't help at all somebody really need to do something about this company because they got so many bad reviews on so many sites and they just keep doing that to people an they no they get away with it because if it takes 30 to 50 days then why doesn't it say that when we place the order an why does it have a delivery date on it they don't understand we place orders according to the shipping date because im not placing nothing that takes 50 days to come when I can get it from someone else this is a very unprofessional place an they only care about money and once they get a hold of our card thats it but we can't get a hold of them its like a punishment once we place the order we stuck for 120 days and after 120 days customer service still say our dispute is invalid and wait ten days thats not right at all because a lot of people lost a lot of money dealing with this site and they really need to be accountable for that because they don't care an they ain't going to stop an customer service help the sellers instead of customers an thats because the law let them do it which means to us our dispute or comment doesn't mean anything so somebody please help an do something about this company because like I said I got 5 packages i ordered October 13 and it say still in China after a whole month an a half almost 2 months and they say 50 days an its about to be 60 days and still no customer service still no refund an still no package only my dispute is invalid after almost two months please help
User's recommendation: Don't order from them the shipping can say one thing an once you place the order they lie an say they shipped it.
Product or Service Mentioned: Aliexpress Shipping Service.
Monetary Loss: $38.
Preferred solution: Full refund.
Aliexpress Pros: Hair an wig sellers are good on here.
Aliexpress Cons: No customer service at all.