Buyer Dispute Takes 30+ Days at Aliexpress. 30+ Days and still counting..Lost $ 2,365.80
Supplier delivered a Faulty PCB in OPEN Original Siemens box. Not Replacing. Dispute Settlement and Buyer protection process...it is NON-Existent..Seller Sold the Item as NEW. but Supplied Faulty in Siemens Box
..Would you dare buy Anything there?
Filed a Complaint on 13th May...Today is 13th June.
What i see at the disputer progress is NOTHING...only. the message: Dispute in Progress.
This is what I am seeing last 30 days. No progress.
61902721204967 (Dispute Case NO:4000216196)
Dispute Escalated - Processing
The dispute has been escalated and our Case Management Team will now get involved. We will contact you as soon as possible. Please check your registered email regularly for communication from us.
NO Message.. No progress 30 days+ waiting and counting.. Were it for EBAY or Paypal.. 3 days would the whole matter be settled.
Monetary Loss: $2366.