Aliexpress Reviews and Complaints
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Customers don't like
- Customer service
- Poor support
- No way to contact them
Customers like
- Low prices
- Free shipping
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Aliexpress - Then send me back my money
Order number: 95866756914579 Store: WYSUNSHINE Store Order Number: 96673443834579 Store: DH Digital Store Then send me back my money 
Aliexpress - My order 97340408078381
Dear sirs, I received the following message: xiaocong lin: Hello, my friend, I am very sorry to bother you, because this product has no goods in the local area, can I prepare for delivery from China? This is OK for me. But I cannot reach xiaocong lin. Please help me
Product
I didn't like
- Costumer services
Aliexpress - My order 97340408078381
I bought this Mediaplayer on December 29. Then I receivedthe following massage xiaocong lin: Hello, my friend, I am very sorry to bother you, because this product has no goods in the local area, can I prepare for delivery from China? This would be OK for me, however I can´t contact xiaocong lin Please help me! Burghard Hoppe
Product
In february 2018 I made two payments by bank transfert to an account number opened by ALI-EXPRESS specifically for an order at their bank in Singapore. I cancelled the order because the supplier didnt answer to my questions. In the meantime the money (two transferts)...
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Product
I liked
- See my star rating
Aliexpress - Won't refund me
A seller marked a product as shipped and then told me that its out of stock and if I want something else, instead of cancelling and refunding me. It has been over 3 months, no sign of a refund. This is only one issue out of many.
Product
I liked
- Some products are great and have good prices
I didn't like
- Customer service
Dobrý deň, >> >podala som prostredníctvom pošty reklamáciu za nedodanie zásielok cez >> >Aliexpress. Jedná sa o dvojité č. zásielky, to znamená: Rovnaké číslo >> >dodania bolo priradené dvom zákazníkom (miestne informácie z pošty) Prvé >> >č.zásielky - LF454332863CN...
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I am writing this letter to complain about AliExpress poor service towards their customers. I bought a lot of things at AliExpress and I have been having a problem of not receiving some of my items due to tracking information problems that they provided to me, during...
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Aliexpress - Cancelling order, no refund
Aliexpress did not send refund after 21 days about my two orders which are about 45 Dollars. They claim that the refund was sent, however, when I want a bank receipt, they do not send it to me. There is no refund in my account. It has been 23 days for my first order and 21 days for the second. Nowadays Aliexpress sucks. They randomly cancel orders, and make no payment. They even do not send the bank receipt/the statement of account. There is something fraud with Aliexpress nowadays.
Aliexpress - Account locked goods not received
My account has been deactivated, i have made payments, parcels not delivered.close to 6 months.cannot login, cannot contact anyone.beware of this company.really pissed.
Aliexpress - Ali Express doesn't offer any guarantees
I purchased some cables advertised as 12 cm long. The length is important, because these have to fit in a slot on the side of a spare battery that holds a cable with magnet. The cables are 14.5 cm long. I contacted Ali Express and they denied my claim with no explanation. Basically, they are saying, "we don't care". I will now make it my life's work to tell everyone I can, what a *** company Ali Express is!
Product
I didn't like
- Have zero customer service
- Lack of customer service
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