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Verified Reviewer
New Reviewer

Scam platform for cheap junk.

If ever buying anything from aluexpress note this. Do not waste more than 100$ Do not buy anything with out tracking number Do not buy anything with out reading costumes review Keep notes that reviews are real Because Chinese learn how to buy reviews. U can see 100 reviews made on the same date. I got scamed on 358$ And nothing u can do about No one to speak to no one to approach. No delivery company answers you, on just broken link on their web site. Platform only to buy cheap junk Stuff than less important. No refund no product This is the aliexpress way.
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ID
#3700949 Review #3700949 is a subjective opinion of poster.
Pros
  • Dispute
  • Fraud
Cons
  • No customer service with a person
  • Not what you expected
  • Hard to contact someone and
Loss
$358
Preferred solution
Nothing.

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Verified Reviewer
New Reviewer

Didnt get order

Aliexpress - Didnt get order
.Well i never received any kind of response on my tracking number when i asked the seller by email and then i never received the package that says it was delivered on the 23 of June

User's recommendation: never use aliexpress.

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ID
#3700683 Review #3700683 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$102
Preferred solution
Full refund

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New Reviewer

Seller doesn't want shipping cost

Refund process is complicated buyer beware- it is very very difficult to get a refund. There is no one to speak with and you have to deal with a robot

User's recommendation: Buyer beware they go through third party sellers and it is not easy to return ugly outfits.

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ID
#3700670 Review #3700670 is a subjective opinion of poster.
Pros
  • Stuff looks good in pic
Cons
  • Not easy to get refund - talking to a robot
Loss
$100
Preferred solution
Full refund
New Reviewer

Not useful

Have only small quantities Can't get the answer or help Need customer service for more questions Even here have to write minimum words to pass

User's recommendation: 2.

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ID
#3700590 Review #3700590 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

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New Reviewer

I make a couple orders and I never received the package

I never get an answer from the customer service. Im still waiting for a couple orders but nobody give me an answer about the status of the order.
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ID
#3700443 Review #3700443 is a subjective opinion of poster.
Loss
$150
Preferred solution
Deliver product or service ordered
I kept getting emails requesting I fill out my TAX STATUS. Your TAX stats site has a big issue as I cannot complete the form. Some programmer left out OREGON as a state in the USA. As a result, I cannot complete it. Then when I tried to order products, I was denied...
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ID
#3700415 Review #3700415 is a subjective opinion of poster.
Location
Sherwood, Oregon

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New Reviewer
Hi there, I have contacted aliexpress 4 times now and they have told me they will contact me via email which hasnt happened yet. I ordered a tattoo machine that became faulty after the dispute period but within the warrenty period. Order no: 814984****834974 Name:...
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ID
#3700338 Review #3700338 is a subjective opinion of poster.
Pros
  • Cheap prices
Cons
  • Dispute progress or rather lack of
  • Hard to get a refund
Loss
$200
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Terrible nonexistent customer service

No help with fraudulent tripling of my order. I have submitted this complaint multiple times and no help has come >

User's recommendation: Do not shop here.

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ID
#3700270 Review #3700270 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$400
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Customer service number you provided me for Ali Express is in China.Too Expensive to call China

Ali Express tripled my order and then charged me triple the cost. I was supposed to pay under $100. They charged me THREE TIMES $177 - that is $531

User's recommendation: Do not ever buy from Ali Express.

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ID
#3700264 Review #3700264 is a subjective opinion of poster.
Loss
$450
Preferred solution
Full refund

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Verified Reviewer
Junior Reviewer

Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages

Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
Terrible service. I ordered 10 white dresses and somehow you entered the order as being for 30 dresses. I do not want 30 dresses. I tried everything to contact AliExpress but only got dead web pages
I only ordered 10 white dresses but ali express put through the order as being for 30 white dresses. I only want 10 white dresses. I cannot afford 30 of them. Please cancel and refund.

User's recommendation: Do not order online from Ali Express. There is no customer service or help online or by phone to fix mistaken very expensive orders.

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ID
#3700188 Review #3700188 is a subjective opinion of poster.
Location
Washington, District Of Columbia

Can’t get my refund - outfit cost $94 and to ship back is $100

Aliexpress - Can’t get my refund - outfit cost $94 and to ship back is $100
Order number 814843****213220. Disput supports return but I sent my husband to ship it and it will cost $100. I am afraid that I pd $100 for the outfit $100 to ship it back and wont get my refund. Why cant the seller send a return shipping label. This is a nightmare to get my refund. There is no one to talk to to explain this situation

User's recommendation: Have a live agent.

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ID
#3699232 Review #3699232 is a subjective opinion of poster.
Location
Edmonton, Alberta

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Verified Reviewer
New Reviewer

Haven’t received items

I haven't received my order and can't speak with anyone very disappointed won't order anything else I want my refund

User's recommendation: Don't order.

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ID
#3699193 Review #3699193 is a subjective opinion of poster.
Cons
  • Cant talk to a live person over the phone
Loss
$74
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

NEVER RECEIVED ORDER #815123****428354ere is my package

NEVER RECEIVED MY ORDER #815123****428354!!! THIS IS JUNE 23, 2022 AND ALI EMAIL SAID MY ORDER CAME IN ON JUNE 20, 2022 BUT IT WAS NEVER RECEIVED. MY ORDER RECEIPT SHOWS MY 153 COUNTY ROAD 378, CRANE HILL, AL ADDRESS BUT I SEE THEY CHANGED IT TO BE DELIVERED TO 153 COUNTY ROAD 378, CULLMAN, AL WHICH IS NOT CORRECT!! THE CORRECT ADDRESS IS CRANE HILL, ALABAMA 35053

User's recommendation: DON'T BUY ANYTHING FROM THEM.

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ID
#3699082 Review #3699082 is a subjective opinion of poster.
Location
Naperville, Illinois
New Reviewer

They charge my account for something I don't use

They charge me 3.30 for what and why and how did they get my account please stop and refund all money assap
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ID
#3698403 Review #3698403 is a subjective opinion of poster.
Location
Atlanta, Georgia
Loss
$3
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

My order has been cancelled

Aliexpress - My order has been cancelled
Aliexpress - My order has been cancelled
Aliexpress - My order has been cancelled
Aliexpress - My order has been cancelled
Hi my order has been canceled and also done payment and I need this order please replace my order please reply me my order ID 815175****198259

User's recommendation: Be careful.

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ID
#3697924 Review #3697924 is a subjective opinion of poster.
Location
Jeddah, Mecca Region
Loss
$600
Preferred solution
Full refund