SHORT STORY: Girl buys items, items are counterfeit, girl leaves honest review, seller trolls girl to revise offers refunds and/or discounts on next purchase if review is revised, girl agrees to discounted order and revises review, order is discounted 99% and processed,invalid tracking number is given, girl messages seller regarding stalled shipping, seller states package is lost and no other discounts or refunds will be offered. girl opens dispute requesting full refund but only the 99% discounted purchase is refunded.
Dispute is listed as resolved, seller refuses any additional discounts or refunds. Girl is left with three useless articles of counterfeit trash.
Seller: BlackMilk Wholesale
I was curious so i purchased 3 separate items: A bathing suit, a hologram skater dress, and a floor length burned velvet maxi dress
With free shipping, it came to less than 30 bucks. Small price to pay for a possible online clothing gem.
The bathing suit ordered was a XXL (according to the size sheet, i should be able to wear a L comfortably, but i heard everything from Aliexpress runs small, so i played it safe.
The bathing suit that arrived was a size S/M by American Apparel standards. The suit fabric was so sheer, it was see-through.
The hologram dress had similar sizing issues. But the most offensive was the cheapest of drug store costume silver fabric being passed as the holographic design. Epic fail.
The maxi dress, like the other orders had major sizing issues. And, as with the other orders, I bought size XXL assuming it ran small and received a dress that barely made it past my knees. The one redeeming factor was the fabric was spot on.
From the moment you purchase, you are bombarded with requests for a 5 star review. I rated these products honestly: 1-2 stars based on product accuracy, seller communication, and shipping time. The seller sent multiple messages a day begging for revised reviews. First the messages were listed as [distressed] and always ending with a promise to improve customer service and all efforts will be made to resolve the issue. The messages later included offers of partial to full refunds.If i revised my review.
The seller agreed to send new product instead of refund, but the discount did not come without a fight. I had to review my feedback or it would be "unfair"
STUPIDLY, i did so, not knowing AliExpress only allows feedback to be edited once. Also only negative to neutral/neutral to positive is accepted. You cannot revise positive feedback to negative feedback.
After that, I made an order, forwarded the order number to the seller so they could adjust the price (which was its own battle) to 99% off.
Alls well that ends well...
Seller gave phony tracking number. It wasn't until several days and messages were sent until the seller stated the package had been lost and would offer a refund for the oder (which was 99% off...) However, no further discounts would be applied as they had lost too much money.
I left whatever feedback i could manage with a scathing review and accepted the bitter defeat. Flames on the side of my face...
More Review Details
|Product or Service Quality|
|Advertised vs Delivered|
|Exchange, Refund and Cancellation Policy|
|Privacy and Data Security|
|Discounts and Special Offers|
What I liked
What I disliked
- Customer service
- Disputes favoring seller
- 5 star review requests
- Please revise review
- Reason of review:
- Poor customer service, bad quality, pricing issue, problems with refund, and NOT AS DESCRIBED
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Velvet Maxi Dress
- Review category
- Footwear and Clothing
You May Also Like
- "Supplier delivered a Faulty PCB in OPEN Original Siemens box. Not Replacing. Dispute Settlement and Buyer protection process...it is NON-Existent..Seller Sold the Item as NEW. but Supplied Faulty in Siemens..."
- "Some sellers on Aliexpress are very vicious and they will curse at you when you request any refunds. I looked into Shenzhen Victoria Enterprise's feedback and I discovered that other..."
- "I did an order of shoes. The size wasn't right at all. I have sent different photos of normal shoes at right size. They didn't look or react at all. Second..."
- "Just had my house cleaned by Richard Armijo - RPM Company. I cannot believe I paid $89 for his work. He was in a hurry to get to his..."
- "We hired 7 Construction Inc. (“7C”) in December, 2015, to redo our master bathroom, add a closet, a couple floor to ceiling cupboards and resurface and redo our double sided..."
- " La Pizza Loca 1470 Pacific Ave Long Beach location. I ordered a gigante pepperoni pizza at 7:27 pm from their online website. At about 8:30 the pizza arrives and after taking it..."
- "NuWave generally sells their ovens with the clear dome that, with regular use, cracks and or self-destructs within 6 months to a year. The cost to replace the dome..."
- "My name is Courtney and I work for the carnival Reithoffers Shows located in Aiken, SC right now. On wednesday October 26 2016 at about 3:45 am I arrived at..."
- "I ordered this for a 5 year old child's birthday. The item arrived weeks later - nowhere did it disclose on the site that it was coming from CHINA by..."