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I have purchased a pair of rubber Hunter boots.I got them at Christmas and by Jan 20 they had a tear on the side.

I have tried to contact the seller with no success and have tried live chats 3 times and still no solution. Their customer service sends you in loops, you only get generic email responses. You cannot reach anyone. What do I do from here?

I have been asking for a pair of replacement boots. At this point I would like a refund. I am very frustrated and unsatisfied now. It has really tainted my views of Aliexpress and Alibaba.

Can you please help me?

What should I do?Thank you Vanessa

I didn't like: Being cheated, Ripped off, No customer support in refunding, Lack of customer support.

Review #1023373 is a subjective opinion of a user.

Product or Service Quality
Billing Practices
Customer service
Advertised vs Delivered
Delivery Service
Turnaround Time
Price Affordability
Diversity of Products or Services
Privacy and Data Security
Additional Fees
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Reason of Review / Monetary Loss Bad quality / $63
Preferred solution Full refund

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only thing to do is: file a dispute with the evidence that somethings broken.
Just open it in time and all will be ok. If buyer protection expired you f**** up and can only hope for a courtesy from the customer service.

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