1 comment
Not resolved
2.4
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

I have purchased a pair of rubber Hunter boots.I got them at Christmas and by Jan 20 they had a tear on the side.

I have tried to contact the seller with no success and have tried live chats 3 times and still no solution. Their customer service sends you in loops, you only get generic email responses. You cannot reach anyone. What do I do from here?

I have been asking for a pair of replacement boots. At this point I would like a refund. I am very frustrated and unsatisfied now. It has really tainted my views of Aliexpress and Alibaba.

Can you please help me?

What should I do?Thank you Vanessa

Review about: Boots.

Reason of review: Bad quality.

Monetary Loss: $63.

Preferred solution: Full refund.

I didn't like: Being cheated, Ripped off, No customer support in refunding, Lack of customer support.

Had an Experience with Aliexpress?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Kradau
#1307335

Hello,

only thing to do is: file a dispute with the evidence that somethings broken.

Just open it in time and all will be ok. If buyer protection expired you f**** up and can only hope for a courtesy from the customer service.

You May Also Like

Aliexpress - Unprofessional, poor quality, wrong colour and now threats. Aliexpress "Beware: This seller took more than US$300 from us, sent us a cheap quality beige fabric instead of white, then changed her original advertised listing to make us look wrong...." Read more If you received a defective item, but Aliexpress asked you to return it back to China and the return fee cost more than the item. Aliexpress "In the first, they will give you refund for smaller item in order to make you trust them and order more items. Once you order over $20. Then they will..." Read more Aliexpress - Ripped off my Money Aliexpress "I ordered a phone from aliexpress it cost me 138€ it was sent and after 14 days it has arrived at german Airport... if u can trust Shipment tracking. But..." Read more Aliexpress - Warranty not worth the paper it's written on. Aliexpress "I bought a 10" Tablet from WayWalkers Store on Aliexpress. The purchase automatically includes a warranty which seems to let the original seller off of any liability. After 2 times..." Read more Victor Law Center Pa - DOES BANK OF AMERICA RECEIVE $$ REFERRALS FROM BOOSTABILITY Victor Law Center Pa "VERY FEW BUSINESS CEO COULD COME WITH ONE SINGLE REASON WHY BANK OF AMERICA WOULD ALLOW BOOSTABILITY A COMPANY FRANKLY LESS THAN ONE PERCENT OF FLORIDA BAR ASSOCIATION MEMBERS EVER..." Read more Victor Law Center Pa - GOOGLE HAS BEEN ONE THE GREATEST GIFTS FROM OUR CREATOR Victor Law Center Pa "FROM THE DAY I PASSED THE STATE BAR GOOGLE HAS AND CONTINUES TO IMPROVE BUSINESSES AND PERSONAL LIVES ON PLANET EARTH. VICTORLAWCENTETS.COM TOPCREDITDEBTSOLUTIONS.COM ORPHANSFOUNDATION.ORG ALLLEGALDOCUMENTS.COM OWE THEIR SUCCESS TO GOOGLE..." Read more Haband - Ripped Off Haband "Haband took $14 out of my account for a purchase I did not order. My bank charged me a $34 overlimit fee. I asked Customer Service why,S and the woman..." Read more EVGO - BAD BUSINESS PRACTICES! Evgo "Please be advised that Evgo owes me the sum of $5,000.00 for the reason described herein. On 06/27/2017 I inquired to the HR manager the status of a position I..." Read more