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I ordered items from AliExpress and I put my new address

But automatically it sends the item to my old address in this case I will not receive those items I called the aliexpress customer service and they said they cannot change the order address anymore and that was by chatting I called the customer service many times and no one is getting back to me I called during the business hours but still no one picks up my phone calls this is ridiculous and I do not recommend anyone to buy from this poor website

They need a lot to be like other respectful websites and businesses

And Im working on getting my money back

I provided some pictures of the messages between me and them and they say call customer service how am I gonna get to customer service if no one answer my phone this is ridiculous

User's recommendation: Do not by from AliExpress.

Monetary Loss: $49.

Preferred solution: Full refund.

Aliexpress Pros: Idiots.

Aliexpress Cons: Very poor customer service, You are helpless on this site, Not enough customer service.

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