Dispute Escalated but AliExpress didn't do anything
I bought a backpack 3 months ago. The product didn't arrive. I tried everything. I've talked to de store directly with the customer service with no success. I've oppended a dispute at AliExpress but nothing.
The company's name is Jack Jack and the product is this:
So I decided to escalate the dispute to AliExpress and the complaint is "Processing" for more than 3 weeks.
I've paid for it a longe time ago. The case is already with then, but I have no refund
I want my money back, or just send me my product, AliExpress.
Monetary Loss: $55.