I ordered 3 wigs on june 25, 2021 it's now September 11, 2021 and I still have not receive my order. I open a dispute with the recommendation on the seller who said I should because they suspect the package is lost in transit and I would get a refund.
I did so and the Aliexpres decided that I should wait since the package is still in transit. It's now September 11, 2021 and I still have not receive the package and the Aliexpres dispute is saying I should still wait. Been waiting over 3 months and the package hasn't arrived at the address on file. I called the USPS service I sent emails and I am still waiting.
USPS called to sah that the package isnt at the Florida department which is the intended address its somewhere in atlanta and the seller needs to file a claim so they can get a refund. I can not file the claim since the package did not come mr and I am still waiting for my refund. Aliexpres decided to closed the dispute because I dont have enough evidence.
Hen a from me . r didn the
User's recommendation: When opening a dispute make sure to open the correct one.
Monetary Loss: $305.
Preferred solution: Full refund.
Aliexpress Pros: Fast delivery, Good looking product, People get to upload evidence so you know.
Aliexpress Cons: Dishonest sellers, Customer service sucks, You dont know how to contact them to speak to someone, Online help is trash, Dispute is resolved soley on aliexpress judgment.
Thank You for Your Reply! We are processing your message.