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1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Product or Service Quality
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I have a valid coupon, which is not recognized by their system. I contacted 4x customer support of Aliexpress.

They could not help, but said will escalate and let me know by email. No email have ever arrived. I consider it to be fraud. Advertising coupons and not recognizing them when a customer wishes to make a purchase.

that is it. just horrible customer support and misleading advertising I have a valid coupon, which is not recognized by their system. I contacted 4x customer support of Aliexpress. They could not help, but said will escalate and let me know by email.

No email have ever arrived. I consider it to be fraud. Advertising coupons and not recognizing them when a customer wishes to make a purchase.

that is it. just horrible customer support and misleading advertising

Product or Service Mentioned: Aliexpress Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $5.

Preferred solution: Price reduction.

I didn't like: Horrible customer service.

Company wrote 0 public responses to the review from Dec 15, 2016.
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