Consider: Aliexpress is a middleman to many companies: good, bad and ugly.
I lost money because 2 sellers took advantage of the process; specifically the 3rd option on the page to "Confirm Delivery".
There is an exact process and once the process is complete, 'order closed', there is no further course of action. There is a set amount of time for each part of the process. Before the end of any of those times you have the opportunity to do something, recourse, however after the product is sent and just before the end of its time... OPEN A DISPUTE; however with 5 business days left you could 'Request to Extend Purchase Protection' and if you don't get it 2 days...OPEN A DISPUTE.
Reason of review: Order processing issue.
Aliexpress Pros: Low prices, Free shipping, Variety.
Aliexpress Cons: Feeling helpless, No complaints avenue, No suggestions box, Not understanding the processes, Not understanding the policies, Purchase not being full protected.