I bought a new radio for my vehicle and it is defective. ALIEXPRESS and the company Jorge Car DVD co, ltd will not support the one year warranty they claim they have on their radios.
Aliepress customer service is a joke, they don't follow thru what they said they would do to help. The company refuses to return emails. All i was asking was for them to repair or renew radio so i could see the buttons light up at night time.
hopefully someone out there can help me get the company to honor their warranty and fix my radio. i have spent over 6 months trying to communicate to both the seller and aliexpress.com and both do nothing
Product or Service Mentioned: Klyde 5kgl-7107 Car Dvd Player.
Reason of review: Poor customer service.
Monetary Loss: $350.
Preferred solution: Let the company propose a solution.