Singapore, Singapore
1 comment
100% full Not resolved

I purchased BP monitor from ali express seller (http://www.aliexpress.com/snapshot/6959301303.html?orderId=69693112533339)

, and to my surprised the monitor is scratched and its doesn't look like new item also its no label as shown in the product description, so I open dispute but the seller say refund only U$2, where I purchased it U$9.63 and after some chat the seller come with the option to refund full if only I send the item back to china myself bear the shipping cost, as I cant Accept so I open escalated the problem, 2 days after the aliexpress escalated management reply with only the option from seller (refund $2 or full refund after seller receive the send back item), and say the item still have value, its too obvious that the management is protect their seller instead being fairly. well I spend money for buy new item and not faulty item. as the measuring are never correct, I trying to show the photo which I took in just 2 minute different and also the product keep error.

its very upset to see the fact that aliexpress doesn't as fairly as the policies stated.

I have been purchase things from aliexpress since aug 2014 and after what has happened to me its doubt that this can be trusted anymore.

Review about: Automatic Wrist Digital Lcd Blood Pressure Monitor Portable.

I didn't like: Escalated management bias, Escalated management side blindly on seller.

Review #720837 is a subjective opinion of a user.

1.0
Delivery Service
Product or Service Quality
Diversity of Products or Services
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss escalated management blindly side on seller / $10
Preferred solution Full refund

Had an Experience with Aliexpress?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1302449
Stay away from AE.
I had similar case..
Item status delivered.
But seller gave wrong tracking no.
Singpost replied tracking no does not belongs to me with different name and address.Cant get delivery advise from singpost due to PDP act.
Submit evidence (singpost email) for dispute... AE seems to protect seller more than buyer..so much for their buyer protection policy...

You May Also Like

"Greetings: I would submit this complaint to Aliexpress, but their complaint system has no option for general complaints. The closest I was able to get was to submit a phishing..." Read more
"I bought a vapor mod from Aliexpress store called Ecigsbuy. There is an in store coupon save 10USD for 20USD purchase. After I bought the mod with this coupon, the..." Read more
"First of all, the order claimed that I would receive the product within 5 days. Not to mention the fact that it was "95% used but 100% working and..." Read more
"I purchased 4 LED bulps from a seller from Aliexpress on Nov11, 2014. Then after 2-3 weeks i received the product and happily install 1 of the bulps to use...." Read more
"riverside california office is making this whole business you are trying to make successful look like nothing but money hungry dishonest discrimination towards their renters. being a bully and wrongfully..." Read more
"Jeff Light arrested In California Child-Trafficking Sting . Jeff Light - Editor at The San Diego Union-Tribune arrested In California Child-Trafficking Sting . Hundreds of people were arrested and dozens..." Read more
"I went to the store located in The Post Oak Mall in Collage Station TX on March 27,17 at 7:30 went to to get checked out Boone was around so..." Read more
"I bought a boat cover from Sealskin 8 months ago and the tarp has already split and ripped down the center of the cover. I have submitted emails, phone calls..." Read more