Not resolved
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time

Items arrived broken and I am being forced to pay for shipping of broken items back to the seller. The shipping costs more than the items themselves.

It has taken them months to fix the situation and still no resolution. It's very sad that such a big comany can't fix up such a small problem with 2 calculators.

I will still buy but will be very wary and prepared to contact my credit card company if I need a refund in future. It was only 2 calculators worth $10 and they still couldn't find the decency to just simply refund the items or force seller to pay for shipping so I can then get my refund

Reason of review: Damaged or defective.

Monetary Loss: $9.

I didn't like: No real customer service, Aliexpress is very incorrect, No customer support, Fraud.

Company wrote 0 public responses to the review from Feb 12.
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