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Dear sir or madam in Ali Express, it is really serious issue, It was really hard to reach you.

I am your client for several years, it never happened with me before!

In my last order in your website, i neither received my product from the seller nor my full refund !

I only received 300$ refund from Ali Express, but I am still waiting the rest 1730 $ from the seller (producer) to send me back, Here you are the link of the product that i ordered:


This company (Cnzzreally Factory Store) stole my money and ignored my messages, they gave me really hard time, They are unsafe to all your clients, be careful !!

Kindly check my messages with the company (Cnzzreally Factory Store) then you judge!

I need my money back this is all, I urge you to take a serious action / investigation.

I am happy to provide you further evidences or proofs if that needed.

Best regards

Fahad Baki / Sweden

User's recommendation: Cnzzreally stole my money, Do not ever buy!!!

Product or Service Mentioned: Aliexpress Cnzzreally Factory Store Profile.

Monetary Loss: $1800.

Preferred solution: Full refund.

Aliexpress Pros: No advantages.

Aliexpress Cons: Stole my money.

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Do the banks not give fraud protection on these transactions, I am really scared bc although cherry is still responding this far, it still seems a little off after reading all this

@Kearney Rmn

In my case I wired the money so the bank doesn’t help


We must do something!!! I have a £2400 loss because of them! They don’t send me photos with the food truck that I ordered , they dont answer my text or emails when I ask about my money, they only text me in the middle of the night asking for the rest of 50%


I loss 4015usd, they dont answer me! How can i get my money back!


We were looking for food carts and were considering buying from this company but after reading this will not.


I wish I would have seen this before they got me for $2200 and I am still waiting on my care for shipping


Please don’t buy, find a better VERIFIED ComPany with great reviews


Hello, I have the same problem with them, They are ignoring my emails and texts. Cherry is pretending she is always busy.

The worse Is that I pay directly to them, I found them on Aliexpress but I contacted her on whatsupp and she gave me the bank details to send her money. Now she is not answering my calls and texts.

This is £2400 loss. I want my money back!!!

@Jesse Jwg

Ali express doesnt have any customer service and they can never help with that. I could take my money back only by writng bad feeback at Ali Express but they forced to delete it later on as a condition to send me my money.

@Jesse Jwg

I Jesse, who did you talk to them,because I have the same problem

@Tilden Gvz

A girl named Cherry and Iris

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