Never Ever Use AliExpress
I will never ever use aliexpress again.I brought my husband a watch for Christmas.
When the watch arrived after Christmas, there was a small knick in the glass. I contacted the seller to let them know attaching a photo. It only took them 3 days to respond back to me asking me for a clearer photo. In opening the box to take another photo, I noticed that the small knick in the glass sent a crack straight up and down the watch.
Again notifying them they wanted to send me a piece of glass and have me go and spend more money then what the watch is worth to have a supposedly "brand new" watch repaired. In refusing this offer, they basically stopped responding. They wouldn't send me a replacement watch or a refund. So now I am stuck with a brand new broken watch and they got paid.
I will never especially Samy Xie's Watch shop...Don't do it...
More Review Details
|Exchange, Refund and Cancellation Policy|
|Discounts and Special Offers|
|Diversity of Products or Services|
- Reason of review:
- Poor customer service
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Review category
- Auctions and Internet Stores
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