Aliexpress - No customer protection, bad quality of product - lost money
"Aliexpress - NEVER AGAIN!!!
Warning! Do not buy from this seller!
Factory direct adult cartoon mascot costume, jianguang guo, xiaoyu zhu
Address: #424 xi tianyang majuqiao tongzhou District Beijing
Beijing 102600, telephone: 1-010-18647843108
I just checked the rating - aliexpress entered 100% satisfaction! but when you go to the details of calculation of the rating, they use only data for the last 6 month, and don't take into account previous negative ratings. No reviews available for now as seller sold less then 10 items, so future customers can't be even warned!
Got bad quality and impossible to use product with missing parts.
Opened a dispute, but as it was my first time and I didn`t know the details, agreed to ship it back before checking the rate for shipping. The size of the box is quite large, so shipping costs same as I paid - $200, there was no sense to ship it back.
I didn`t have any buttons to change my dispute.
Asked seller to change it, they refused.
Asked support to help - no help, just promises.
Now I lost $200, have product that I can`t even sell as it doesn`t have some details and can`t be used properly due to poor quality.
Where is customer protection? Never aliexpress again!!!"
Reviewer is in unhappy mood. This person stated that there is a room for improvement of bad quality and helpless customer service. Please immediately contact the author of this review to discuss bad quality of aliexpress account and associated monetary loss in the amount of $200. Aliexpress needs to issue a full refund according to poster's claims.