I paid for a watch TWICE, it is on my BANK account, They will not refund my duplicate, they ask for there Payment successfully made statement. It only sent me one.
They will not check there BANK account. The staff on there chat do not listen to the problem. They use the broken record routine of repeating the same wrong thing over and over again. Now they have lost my custom and any future references.
This is after a long time dealing with them. I would advise anyone to STAY CLEAR of them in future as they dont listen to your complaint and do not resolve issues. I am now starting to warn others of what they might be dealing with if they have a problem.
All this for a $15 watch. Stick to eBay and get real protection with PayPal
our message here
Review about: Aliexpress Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $15.