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1.6

Order number

800533****371886

I bought 2 AirPods pods the seller store name Lascary advertised that if double tab

Left earphone you can answer incoming calls or double tap to wake Siri

After I received the item not going all that functions I send text message not answered for 3 days I opened dispute

They reply not include any proposal they just writing please rest you air phone and double tap left ear than they ask me to send video and he he give me privet email

I chat customer service and suggested to add the video on the dispute page maximum 2 minute is very hard to display 2 minutes all he requesting I posted 3 video to AliExpress show that I reset the AirPods

Double click not answering the calls nore wake Siri

Customer proposal was send our staff back to there address

The coast Canada post register parcel to China is 100 CD dollar and both AirPods I bought 80.90 CD

I proposal partial refund since we are not getting any results and AliExpress platform not intervening still not answer

Also I send to AliExpress evidence the store send me business card saying if I want future replica AirPods 1:1 contact yo our store but donโ€™t display the picture AliExpress not allowed

That is clear scam still AliExpress silent

Aliexpress Cons: Customer service sucks ali take no action against suppliers.

Location: Coquitlam, British Columbia

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