Aliexpress - Opacity in providing official email ids, for distressed customers
The Alibaba company may claim to have a repute since 2010, but why does the co. discourage official communications thru official emails, for the distressed customer, to have a track of their communication for necessary followup, in case of disputes, that may arise in future, either concerning the delivery, or that of the warranty or service related matters???
What vested intents, or mala-fide gains lie behind such deliberation ???
Or is it the same Smart Chinese Policy, of keeping mum on the whole issue, by leaving the bereaved customer, crying over his loses, by obfuscating facts &;;;;;;;info, in order to Dismay the Distressed Customer, so that the hapless customers may keep lurching in the dark, as they have already pre-paid their amounts, and as the unscrupulous co., gets nothing to lose???
Is this a deliberate Operational Fraud & Abuse, for vested gains, run on the sly, by the Opaque co.???
Is it the band of 40 thugs, of our childhood Alibaba episode, providing EXPRESS service, to SCREW the happiness, of it's hapless customers???
E.&O.E.
Monetary Loss: $6500.
Preferred solution: Deliver product or service ordered.
Aliexpress Pros: Alluring ads.
Aliexpress Cons: Failed delivery.
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