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2.2

Whilst they offer customer service this department doesn't actually do anything, they just offer continual apologies - nothing more. Seller offered for sale a product they did not have in stock. When I threatened to cancel order they changed order details to "shipped" and as such you can't open a dispute to gain a credit for 10 days after shipping date.

This is a great way to make money out of other peoples money.

AliExpress customer service does not action these dishonest practices, so be aware - SHOP ELSEWHERE!

These practices are commonplace on AliExpress and hopefully this business gets scrapped from the web to protect the world wide buying public.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $108.

Preferred solution: Full refund.

Aliexpress Pros: Extensive product range.

Aliexpress Cons: Dishonest selling practices and slow delivery.

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