Not resolved
2.2
Details
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Warranty
Website
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Whilst they offer customer service this department doesn't actually do anything, they just offer continual apologies - nothing more. Seller offered for sale a product they did not have in stock. When I threatened to cancel order they changed order details to "shipped" and as such you can't open a dispute to gain a credit for 10 days after shipping date.

This is a great way to make money out of other peoples money.

AliExpress customer service does not action these dishonest practices, so be aware - SHOP ELSEWHERE!

These practices are commonplace on AliExpress and hopefully this business gets scrapped from the web to protect the world wide buying public.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $108.

Preferred solution: Full refund.

I liked: Extensive product range.

I didn't like: Dishonest selling practices and slow delivery.

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