100% full Not resolved
1.2
Details
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Website
1 comment

Dear Ali Express team,

I ordered a frock from fashion emily store (Seller Emily Liu) in aug 2015 shipment details are Order ID.68480786807625 as of now we didn't received product but China post showing it is invalid the shipment number as given by Fashion Emily store is RC080896618CN.

We tried and inform to fashion store people regarding product not received but they are telling it will be reached soon else check it with indian courier without any tracking details

this is how ALi Express works and service the customer and i need immediate response

Regards

Gopal

This reviewer shared experience about problem with delivery and wants this business to issue a full refund as the author lost $10. gopal.kamatham is overall dissatisfied with Aliexpress and uploaded picture s. The most disappointing about korean girl dress at Aliexpress was i did not likeeeee Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Aliexpress.

Check out the best and the worst companies in Auctions and Internet Stores category for more informed decision or compare Aliexpress to other companies on our site.

Had an Experience with Aliexpress?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Daisy_2016
#1128109

Hi there, sorry to hear that.

AliExpress provides 24*7 online support, it's easy to reach:

1.If you are using pc, please use this link:

http://www.aliexpress.com/help/newContactUs.htm?spm=2114.11010108.1000001.16.P5Cox1

2.If you are using cell phone, please use this link: http://activities.aliexpress.com/h5_help_center.php

You May Also Like

Aliexpress - Poor quality workmanship Aliexpress " Aliexpress AliExpress Contacts & Information Posted: Aug 12, 2017 by wizardlizard custom electric guitar Complaint Rating: 0 % with 0 votes the store is DK factory direct.. the seller..." Read more Aliexpress - Warranty not worth the paper it's written on. Aliexpress "I bought a 10" Tablet from WayWalkers Store on Aliexpress. The purchase automatically includes a warranty which seems to let the original seller off of any liability. After 2 times..." Read more AliExpress  does not protect it customers from fraudulent sellers. Aliexpress "AliExpress does not protect it customers from fraudulent sellers. UNITED STATES CUSTOMERS BEWARE OF AliExpress Web site. A CHINESE SELLER OF AUDI S4 FOG LAMPS CLAIMED THEY FIT MY CAR..." Read more Complaint about wrong product shipped from aliexpress i purchased back cover for nokia lumia 730 but they send me another mobile cover Aliexpress "I purchased Metal Aluminum Frame Acrylic Plastic Mirror Back Cover Case For Nokia Microsoft Lumia 730 735 630 635 mirror armor case. But they send cover for another mobile its..." Read more All American Liquidation And Estate Sales - Buyer Beware!  Not if, but how much you will be ripped off! All American Liquidation And Estate Sales "BEWARE! Do not sign a contract with Bobbee to do your estate sale, because it is not a question of if you will be ripped off. The only question is..." Read more BATTERIES PLUS ARE FRAUDULENT COMPANY Batteries Plus "In other words,be prepared to argue with a wall when you try to bring a battery back for warranty replacement. Bought a battery in Dec 2016,in Sept 2017 it kept..." Read more Falken Tire - Belt broke(?) and tire shredded Falken Tire "I was traveling out-of-state and became aware of a vibration and rumbling sound. At first I thought it might be road noise, but when I got on the interstate highway,..." Read more Pepperfry - Damaged product delivered followed by worst customer service Pepperfry "I ordered a coffee table from Pepperfry. As soon as it was taken out of the box, it was discovered that it was damaged. The guy who was there to..." Read more