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Dear Ali Express team,

I ordered a frock from fashion emily store (Seller Emily Liu) in aug 2015 shipment details are Order ID.68480786807625 as of now we didn't received product but China post showing it is invalid the shipment number as given by Fashion Emily store is RC080896618CN.

We tried and inform to fashion store people regarding product not received but they are telling it will be reached soon else check it with indian courier without any tracking details

this is how ALi Express works and service the customer and i need immediate response

Regards

Gopal

Review about: Korean Girl Dress.

I didn't like: I did not likeeeee.

Review #808797 is a subjective opinion of a user.

1.2
Customer service
Privacy and Data Security
Diversity of Products or Services
Turnaround Time
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Exchange, Refund and Cancellation Policy
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Problem with delivery / $10
Preferred solution Full refund

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Daisy_2016
#1128109

Hi there, sorry to hear that.

AliExpress provides 24*7 online support, it's easy to reach:

1.If you are using pc, please use this link:

http://www.aliexpress.com/help/newContactUs.htm?spm=2114.11010108.1000001.16.P5Cox1

2.If you are using cell phone, please use this link: http://activities.aliexpress.com/h5_help_center.php

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