Lucknow, Uttar Pradesh
1 comment
100% full Not resolved

Hi,

I had ordered a FIYTA watch from a seller from Aliexpress, upon receiving the product, it came out to be fake one with FIYTA make on the outer dial and some other MIYOTA make in the inner part.The documents too provided with the product appeared fake and hand made.

I raised and escalated a dispute on aliexpress providing all images and proofs. The seller kept insisting that the product is genuine, which is not. In return I only asked the seller to provide some invoice/documentation or certificate of authenticity from the mother company. He could not.

Meanwhile the aliexpress team sat idle doing nothing and kept extending the time. Contacting their customer care chat too is of no help. They just assure the result within 2-3 working days everytime.

I s there any time contraint for a case resolution or its just a fake platform to fool the customers?It is very pathetic and inappreciable.

Review about: Fiyta Watch.

I didn't like: Worst customer service and satisfaction, Poor support, Fraudulent charges, I have to wait if the sellers mistake.

Review #775517 is a subjective opinion of a user.

1.3
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
Website
Turnaround Time
Privacy and Data Security
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not as described / $1303
Preferred solution Full refund

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Anonymous
#1116473
Of course it would be fke.be happy you got anything and it looks halfway decent

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