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I ordered 2 pairs of headlights for bmw from ali express on 13.04.2021
Order Id 812955****986696
After one month waiting they send me one pair for Volkswagen car not for my car
I opened a dispute on 15.05.2021
They send me one return label not 2 labels the seller is saying if have to return back in time or my money will never refunded in the dispute no have any time and they divide it to 2 disputes and now i have to return 2 headlights but i recieve only one how i can return and how they but a time limit to return the item without sending me a mail or message or calling me
Ali express is only supporting sellers abd bever care abiut the customers
Its not my mistake its a seller mistak that he send me another order for some one else
Attached screen shot for every thing please advuce abd call me otlr send me the full details for the dispute and return procedure
User's recommendation: Not to buy from ali express and bever trust that they will keep you miney in safe hand.
Preferred solution: Full refund.
Aliexpress Cons: No customer service.