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Update by user Aug 24, 2021

Supplier had demand to return the item and within 5 days time he manage to close the dispute. After I gave the review for that store, he remove the item from the store. This store doing really cheating with buyers and i saw many have same issue

Original review posted by user Aug 23, 2021

Hi,

Order ID - 8135 38** **87 4170

I have orderd a clock and paid $144 on behalf of my customer. But the supplier sends a cheap photo frame instead of the clock after waiting nearly 2 months.

Item received on august 17th and I raised the dispute on the same date. but I have not selected the return and refund. select the only refund.

After 4 days later supplier ask to return the item.

as this item is with my supplier in Sydney and I cant tell them to go anywhere as they are in lockdown.

Before arranging any return process this supplier turns that dispute to close within 4days.

This supplier is cheating my money and send $2 worth of items and demand to return to refund my $144.

I'm a long-term customer with Aliexpress and I buy stuff every day. This is the first time I have met such a cheating supplier.

Please arrange for me to refund the money asap.

User's recommendation: Please don't buy anything with this supplier. They send very cheap totally different item instead what you order and demand to return the item to refund and soon after close the order before proceeding the return item and take money.

Monetary Loss: $144.

Preferred solution: Full refund.

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