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Dear sir/ mam
Iam very much disappointed with ali express services.. i made many items order and did the online payment...
few items i received and my completely 9 orders yet receive.. around the value of rs.3300/- INR as follows....
1Mathematical Knowledge classification Cognitive Matching kidsOrder ID 801203****614816Order Time2020-03-30 12.37,Rs774.65
2Teaching Kindergarten manual Diy Eva clock, Order ID 801185****354816Order Time2020-03-24 11.23,Rs55.83
3Baby toys wodden 3d puzzle
Sea horse, Fish, Tortoise, Crab, Helicopter, Butterfly, Mini puzzle panda
Total 7 items Order ID 801154****494816 ,Order Time 2020-03-13 10.59 ,Rs674.22
4Wooden blocks Toys stackingring tower blocks , puzzle blocks Total 3 itemsOrder ID 801154****574816,Order Time 2020-.3-13 10.59,Rs654.26
5100 pcs colorful wooden numbersOrder ID 801154****424816,Order Time 2020-03-13 10.59 ,Rs150.51
6Math manipulative wooden counting sticks 100pcsOrder ID 801143****614816,Order Time 2020-03-09 6.56,Rs190.05
76peice magneticOrder ID 801146****734816, Order Time 2020-03-09 6.38,Rs243.26
8Math manipulative wooden counting sticks with wooden box sticksOrder ID 801146****294816,Order Time 2020-03-09 6.30,Rs334.48
9Natural fresh water cultured pearlsOrder ID 801139****724816,Order Time 2020-03-09 1.43,Rs217.41
i was continuously checking in ali express for status.. i understand due to pandamic situation transportation problem is there.. but why product status showing as dispatched and receiver conformed the order...
how come this possible...with out my knowledge how this can be posted as received by me....
i tried to track the order ID in chinese post airmail but they were showing till Release from import customs...after that what is the status of the product after that..how can i come to know...?
there is no means to communicate the ali express customer care ph no..
customer care mail.
how customers can contact ..
Finally i found it as completely fraud activity.
immediately concerned people whom so ever.. kindly resolve the issue
Preferred solution: Deliver product or service ordered.
Location: Netrang, Gujarat